Knowledgeable supply chain operations supervisor with a solid background in process support and improvement. Successfully contributed to streamlining operations and enhancing workflow efficiencies. Demonstrated problem-solving abilities and effective communication skills.
Hi, I’m
LOVEPREET KAUR
LASALLE
Summary
Overview
7
years of professional experience
1
Certification
Work History
Amazon
Process Assistant
10.2024 - Current
Job overview
- Planning and executing production goals, assigning job duties and leading team meetings
- Supervising, mentoring, and training employees to ensure they perform well and complete their work efficiently
- Identifying and addressing safety hazards and training employees on safety initiatives.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
Amazon
Fulfillment Associate
03.2023 - 10.2023
Job overview
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
SSENSE
Shipping Associate
08.2022 - 02.2023
Job overview
- Collaborated with team members to optimize workflow, resulting in faster order fulfillment.
- Ensured timely delivery of packages by efficiently organizing pick-up schedules with carriers.
- Assisted staff in shipping processes such as proper handling and storage.
Macdonald's
Cashier
03.2022 - 01.2023
Job overview
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Backoos
Food Service Supervisor
03.2021 - 08.2022
Job overview
- Prepare and cook traditional Korean food
- Train and supervise staff in the preparation, cooking, and handling of food
- Manage overall kitchen operation
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
Tigertell
Call Center Agent
11.2021 - 03.2022
Job overview
- Adhered to company policies and scripts to consistently achieve call-time and quality standards
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Lawtons
Customer Service Representative
02.2021 - 02.2022
Job overview
- Maintained knowledge of store products and services to offer quality recommendations to customers
- Responded to customer requests for products, services, and company information.
Thai Ivory Express
Cook
09.2020 - 03.2021
Job overview
- Perform all opening and closing duties
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot
- Uphold sanitation Standards in the kitchen
Cls Catering Services Ltd
Production Assistant
09.2017 - 03.2020
Job overview
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Maintained a safe and clean work environment, contributing to overall team productivity.
Education
Center Saint LouisMontreal, QC
Language School from French Language And Literature
10-2023
University Overview
Columbia CollegeVancouver, BC
Associate of Arts
08-2019
University Overview
Meritorious school
Medical Science
05.2016
University Overview
GPA: 4.0
Skills
- Time Management
- Customer service excellence
- Assignment delegation
- Teamwork
- Multi-tasking
- Computer savvy
- Management support
- Workflow management
- Safety management
Languages
English
Hindi
Punjabi
French
Certification
- Excel Expert Certification – Microsoft Office Specialist Program.
- TICO certification
- TDR certification
Timeline
Process Assistant
Amazon
10.2024 - Current
Fulfillment Associate
Amazon
03.2023 - 10.2023
Shipping Associate
SSENSE
08.2022 - 02.2023
Cashier
Macdonald's
03.2022 - 01.2023
Call Center Agent
Tigertell
11.2021 - 03.2022
Food Service Supervisor
Backoos
03.2021 - 08.2022
Customer Service Representative
Lawtons
02.2021 - 02.2022
Cook
Thai Ivory Express
09.2020 - 03.2021
Production Assistant
Cls Catering Services Ltd
09.2017 - 03.2020
Meritorious school
Medical Science
Center Saint Louis
Language School from French Language And Literature
Columbia College
Associate of Arts
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