Lovepreet Kaur
Brampton,ON
Summary
Proven track record in logistics and customer service, notably at Amazon Fulfillment Centre, where I enhanced package handling efficiency and reduced damage rates. Skilled in packaging and labeling, coupled with strong communication abilities, I excel in fast-paced environments, ensuring accuracy and attention to detail. Achieved significant improvements in operational processes, leading to increased customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Warehouse Worker
Amazon Fulfillment Centre
09.2023 - 01.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
RF Sorter/ Receiver
National Logistics Services
06.2023 - 09.2023
- Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
- Used hand-held scanners to sort items into specific categories.
- Stacked items according to weights, sizes, types, and picking priorities.
- Reduced errors in the sorting process by conducting thorough quality checks and maintaining accuracy.
- Inspected items for damage or defects before sorting as part of quality control process.
Package Handler
Jaa Pharma
01.2023 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
Customer Service Representative
Freedom Mobile
09.2022 - 01.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Updated account information to maintain customer records.
- Answered constant flow of customer calls with minimal wait times.
Education
Diploma - General Art And Science
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2024
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Strong Communication Skills
- Fast Typing Speed
- Accuracy and Attention to Detail
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon Fulfillment Centre
09.2023 - 01.2024
RF Sorter/ Receiver
National Logistics Services
06.2023 - 09.2023
Package Handler
Jaa Pharma
01.2023 - 06.2023
Customer Service Representative
Freedom Mobile
09.2022 - 01.2023
Diploma - General Art And Science
Conestoga College Institute of Technology And Advanced Learning
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