Customer Sales Representative
Ralph Lauren
Vaughan, ON
10.2023 - Current
- Answered customer inquiries regarding product features, availability, and pricing.
- Advised customers on promotions, sales procedures and strategies for maximizing results from company products.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Mentored new employees on procedures and policies to maximize team performance.
- Verified accuracy of product labels, defects et
- Maintained records of all nonconforming products and completed corrective actions as required.
