Capable Office Administrator with outstanding knowledge of effective office coordination with commitment to effective collaboration. Skilled at reorganizing offices for superior functionality.
Overview
5
5
years of professional experience
Work History
Office Administrator
TIME REVOLUTION
12.2021 - Current
Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
Provided clerical support to company employees by copying, faxing, and filing documents.
Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
Responded to inquiries from callers seeking information.
Enhanced team collaboration with the establishment of clear communication channels and guidelines.
Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
Manager
Tim Hortons
04.2019 - 11.2021
Improved customer satisfaction through staff training in customer service and product knowledge.
Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Completed point of sale opening and closing procedures.
Assisted with hiring, training and mentoring new staff members.
Approved regular payroll submissions for employees.
Supervised guests at front counter, answering questions regarding products.