Lovepreet Didyala
Edmonton,Canada
Summary
Motivated employee with 6 years of successful experience in customer service, problem solving, and staff support. Known for exceptional time management and organizational skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Train Conductor
Cando Rail & Terminals
Fort Saskatchewan , Alberta
2023.08 - Current
- Maintained the safety of train, track, and equipment by conducting thorough job briefings on locomotive operations.
- Implemented CROR Non-Main Track rules in the role of a switchperson. Accomplished duties like operating switches/derails, coupling/uncoupling rail cars successfully while managing air hoses, and applying/releasing handbrakes.
- Demonstrated strict adherence to operating rules, switching procedures, and regulations mandated by regulators, customers, and Cando while actively promoting safe work habits.
Train Conductor
Canadian National Railway
Edmonton , Canada
2022.06 - 2023.08
- Ensured full compliance with railroad regulations pertaining to safety, operation and FRA guidelines
- Handled oral and written communication pertaining to rail car movement and placement
- Observing, interpreting, and relaying signals concerning train and engine movement.
- Operating track switches and derails to change engine and rail car routes.
- Inspecting the condition of a train and equipment.
- Preparing necessary forms and reports.
- Maintaining predictable and reliable attendance.
- Proficient in adapting to varying work hours.
Manager
Masala Tree
Edmonton , Canada
2021.10 - 2022.04
- Greeting customers upon arrival at the restaurant
- Providing excellent customer service during their dining experience
- Providing suggestions for food or drink choices to diners
- Taking feedback from diners
- Cleaning tables and preparing spaces for future diners
- Carrying drinks and food from the kitchen or bar area to the tables
- Memorizing the food menu and wine list as well as any nightly specials
- Setting tables throughout the shift.
Liquor Store Associate
Ales, Wines&Spirits
Calmar , Canada
2020.08 - 2022.02
- Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21
- Cleaned and restocked aisles through shifts to maintain customer-ready store
- Took payment for purchases by cash, credit, debit, and personal check and provided correct change
- Maintained thorough and current knowledge of available brands and lines to give customers expert advice
- Inspired customers to try new items by educating on wines and store promotions
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized, and current
- Stayed up to date on store promotions, payment policies and security practices.
Supervisor
Fas Gas Plus
Calmar , Canada
2020.02 - 2022.02
- Dealt with customer complaints and rectified product and service issues
- Coordinated restocks to keep retail displays organized and full for customers
- Boosted customer satisfaction with proactive initiatives focused on improved engagement and service resolutions
- Contributed to merchandising ideas at team meetings to increase sales
- Increased sales by optimizing in-store promotional strategies
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization
- Reviewed schedules to keep stores under leadership properly staffed.
Manager
7-Eleven
Edmonton , Canada
2019.02 - 2019.12
- Created eye-catching displays with signage to promote customer sales and efficiently manage surplus inventory.
- Established strong professional connections with colleagues and superiors, resulting in collaborative team performance.
- Provided support to colleagues with sales-processing duties, ensuring achievement of daily sales targets.
- Trained new sales employees to optimize team performance by teaching effective sales, service, and operational strategies.
- Implemented successful tactics to achieve business goals
- Enhanced inventory accuracy through regular stock counts
- Scheduled and managed workflows, shift coverage to meet business demands.
Education
Electrical Technique, Residential Wiring -
Saint Clair College
Windsor, ON09.2018
High School Diploma -
Our Own English High School
Sharjah, UAE04.2016
Skills
- Reliability
- Security procedures knowledge
- First aid certified
- English fluency
- Team management
- Supervision
- Microsoft Office
- Relationship building
- PPE use
- Computer skills
- Sales monitoring
- Time Management
- Merchandising plan development
- Sales Techniques
- Product recommendations
- Cash management
References
References available upon request.
Timeline
Train Conductor
Cando Rail & Terminals
2023.08 - Current
Train Conductor
Canadian National Railway
2022.06 - 2023.08
Manager
Masala Tree
2021.10 - 2022.04
Liquor Store Associate
Ales, Wines&Spirits
2020.08 - 2022.02
Supervisor
Fas Gas Plus
2020.02 - 2022.02
Manager
7-Eleven
2019.02 - 2019.12
Electrical Technique, Residential Wiring -
Saint Clair College
High School Diploma -
Our Own English High School
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