Lovepreet Chahal
Winnipeg
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.
Overview
5
5
years of professional experience
2004
2004
years of post-secondary education
Work History
Office Manager
Complete Physiotherapy
Winnipeg
01.2026 - Current
- Managed daily office operations and ensured smooth workflow.
- Coordinated appointment scheduling for patients and staff efficiently.
- Supervised office staff and provided training on administrative tasks.
- Assisted in billing processes and maintained financial records accurately.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Front Store Supervisor
Shoppers Drug Mart
09.2024 - Current
- Maintained a clean and organized store environment, ensuring optimal product presentation and easy navigation for customers.
- Assisted customers with product inquiries, offering expert advice, recommendations, or alternatives when needed.
- Trained new employees on store policies, procedures, and sales techniques, contributing to their success in the role.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
CLIENT CARE REPRESENTATIVE
Bridgewater Vet Hospital
10.2024 - 03.2025
- Conferred with customers by telephone or in-person to provide product or service information
- Contacted carrier representatives to make arrangements or issue instructions for shipping and delivery of materials
- Analyzed and collected customer information to prepare product or service reports
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
- Recommended improvements in products, services or billing methods to prevent future problems
ASSISTANT MANAGER
Tim Hortons
06.2021 - 08.2024
- Performed administrative duties such as processing payroll information or managing employee benefits programs
- Facilitated month-end closing processes, invoicing and journal entries
- Prepared monthly sales reports and presented them to senior management
- Interviewed potential job candidates and made hiring recommendations to general manager
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism
Education
TWO YEARS DIPLOMA - ACCOUNTING, MARKETING AND FINANCIAL MATHS
Cambrian College of Applied Arts And Technology
SudburySkills
- Verbal and Written Communication
- Team Collaboration and Leadership
- Work Planning and Prioritization
- Cash Handling Ability
- Strategy Development
- Interpreting Job Specifications
- Employee Performance Evaluations
Languages
English
Accomplishments
- First rank for presentation in professional selling.
- Topper in marketing program.
- First prize winner in debates.
- Fluent in English.
- Organized and detail-oriented with a strong work ethic.
Timeline
Office Manager
Complete Physiotherapy
01.2026 - Current
CLIENT CARE REPRESENTATIVE
Bridgewater Vet Hospital
10.2024 - 03.2025
Front Store Supervisor
Shoppers Drug Mart
09.2024 - Current
ASSISTANT MANAGER
Tim Hortons
06.2021 - 08.2024
TWO YEARS DIPLOMA - ACCOUNTING, MARKETING AND FINANCIAL MATHS
Cambrian College of Applied Arts And Technology