Server Trainer
Banquet Hall
11.2023 - 01.2024
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Streamlined server training process for improved employee retention and quicker onboarding.
- Assisted management in creating a new menu, resulting in increased sales and customer satisfaction.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Evaluated server performance regularly to identify areas for improvement and set attainable goals for development.
