Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
CustomerServiceRepresentative
Loveneet Kaur

Loveneet Kaur

Surrey,BC

Summary

Resourceful and driven professional with a strong foundation in psychology and hands-on experience in high-performance environments. At Amazon Fulfillment Center, I led training, mentorship, and safety initiatives that enhanced team productivity and workplace standards. Balancing full-time work while earning my Associate’s degree in Psychology, I built strong communication, problem-solving, and organizational skills.

Currently pursuing the aPHR certification to transition into HR or administrative roles. My additional certifications in health and workplace safety further support my ability to thrive in people-focused, fast-paced office or clinical settings where professionalism, empathy, and efficiency are essential.

Overview

2
2
years of professional experience

Work History

Amazon Process Guide and Ambassador

Amazon Fulfillment Center
03.2023 - Current
  • Guided and mentored new associates through onboarding, setting clear expectations, and building trust with open communication.


  • Provided constructive feedback and personalized support, fostering confidence, and encouraging independent problem-solving.


  • Demonstrated strong organizational, training, and interpersonal skills to ensure a smooth workflow and positive team dynamics.


  • Leveraged mentorship experience to build positive, productive environments—transferable to reception and client support roles.


  • Maintained high standards of professionalism, safety, and service to support the team.

Education

Associate's Degree - Psychology

Langara College
Vancouver, None
05.2025

Skills

  • Standard operating procedures
  • Collaborative mindset
  • Innovation and creativity
  • Customer service
  • Attention to detail
  • Verbal and written communication
  • Safety protocols
  • Analytical thinking
  • Complex Problem-solving
  • Documentation and reporting
  • Emergency response-First Aid &CPR/AED
  • Time management
  • Teamwork and collaboration
  • Multitasking Abilities

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • Mental Health First Aid Standard- Mental Health Commission of Canada
  • Standard First Aid and CPR/AED Level C-Canadian Redcross
  • Workplace Hazardous Material Information System- Worksite Safety Canada
  • Talent Aquistion (Hrci via Coursera)

Timeline

Amazon Process Guide and Ambassador

Amazon Fulfillment Center
03.2023 - Current

Associate's Degree - Psychology

Langara College
Loveneet Kaur