Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Loveneet Kaur

Surrey,BC

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Cake Decorator

Sugarplum Desserts
09.2023 - Current
  • Kept work area safe and sanitized by washing utensils, tools, and countertops.
  • Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
  • Trained and supervised part-time cake decorators to apply proper decorating techniques in creating edible icing, flowers and figurines.
  • Streamlined cake decoration process, reducing preparation time without compromising quality.

Cashier

Kins Farm Market
03.2022 - 01.2023
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Learned duties for various positions and provided backup at key times.
  • Set up new sales displays each week with fresh merchandise.
  • Improved efficiency, organized checkout area for optimal workflow.

Cashier, Baker

Tim Hortons
01.2020 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

Education

Bachelor of Science - Horticulture Science

Kwantlen Polytechnic University
Langley, BC
04-2023

Skills

  • Cash handling
  • Customer service excellence
  • Order taking
  • Staff training
  • Inventory management
  • Food safety and sanitation
  • Adaptive and creative
  • Multitasking and organization

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Cake Decorator

Sugarplum Desserts
09.2023 - Current

Cashier

Kins Farm Market
03.2022 - 01.2023

Cashier, Baker

Tim Hortons
01.2020 - 01.2022

Bachelor of Science - Horticulture Science

Kwantlen Polytechnic University

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Loveneet Kaur