LOVENEESH KATYAL
Winnipeg,Canada
Summary
Experienced customer service professional with 4 years of a background in restaurant management,front desk management and housekeeping in the hospitality industry. Passionate about creating welcoming environments and utilizing hospitality expertise to enhance customer satisfaction and loyalty.
Overview
2026
2026
years of professional experience
Work History
Kfc Cook
KFC Taco Bell
Toronto, ON
04.2021 - 12.2021
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
Front desk
Hotel I
Toronto, Canada
- Responded to guest inquiries on hotel services, enhancing guest satisfaction and retention.
- Guided visitors on local attractions, boosting guest engagement and repeat visits.
- Provided detailed travel directions, improving guest experience and convenience.
Housekeeping
Fort Garry Hotel
Winnipeg, Canada
08.2022 - Current
- Inspect rooms to uphold housekeeping standards, enhancing guest satisfaction.
- Order supplies and toiletries, ensuring seamless operations.
- Report maintenance needs promptly, minimizing downtime.
- Allocate staff to shifts and rooms, optimizing efficiency.
- Coordinate team training, boosting cleaning standards and guest experience.
Education
High School -
St. Mark's Public School
New DelhiDiploma - Hospitality Management
Cambrian College of Applied Arts And Technology
Toronto, ON12.2021
Skills
- POS Systems
- Transaction Processing
- Guest Services
- Front Desk Management
- Hospitality
- Housekeeping
- Customer Service
- Inventory Management
- Staff Scheduling
- Problem Solving
Languages
English
Full Professional
Timeline
Housekeeping
Fort Garry Hotel
08.2022 - Current
Kfc Cook
KFC Taco Bell
04.2021 - 12.2021
High School -
St. Mark's Public School
Diploma - Hospitality Management
Cambrian College of Applied Arts And Technology
Front desk
Hotel I