Lovella Inso
Administrative Assistant | Data Analyst
Vancouver,BC
Summary
Results-oriented Administrative Assistant and Data Analyst with a proven track record in leadership and administration, consistently delivering impactful results through process optimization, enhanced efficiency, and measurable achievements. Committed to delivering exceptional service and poised for professional growth, my focus is on creating impactful outcomes in this dynamic role. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Data Analyst | Research Assistant
Langara College
06.2023 - 12.2023
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Reduced operating costs by automating manual data processes using scripting languages such as Python or R.
- Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
- Utilized data visualization tools to effectively communicate business insights.
- Managed large-scale databases to ensure timely access to critical information for key stakeholders.
- Maintained up-to-date knowledge of industry trends and advancements in data analytics, enhancing the adaptability of solutions provided.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Data Analyst Volunteer
City of Vancouver (Task Force)
06.2023 - 10.2023
- Conducted precise data entry and analysis of budget datasets, identifying trends and patterns to guide effective decision-making aligned with stakeholder requirements
- Utilized Tableau to analyze budget data, generating an insightful dashboard that guides recommendations for optimizing budget allocation
- Provided weekly progress updates to stakeholders, conveyed comprehensive results through storytelling using dashboards, and identified new specifications for inclusion.
- Established a culture of continuous improvement by fostering open communication channels and encouraging feedback on data analysis methodologies.
- Upheld security and confidentiality of documents and data within area of responsibility.
E-commerce Fulfillment (Packline)
Purdys Chocolatier
10.2022 - 12.2022
- Implemented meticulous manual order checks, guaranteeing precise quantities and accurate product selection for packing
- Executed secure packaging procedures for online orders, ensuring items were safeguarded during transit
- Responded promptly to shipping timelines, taking necessary actions to expedite the process and meet delivery deadlines.
Business Proprietor
Food and Beverages Business
03.2016 - 08.2022
- Managed and controlled consumable inventories at multiple store sites, ensuring optimal levels to meet inventory order requirements
- Coordinated the seamless operation of a business, overseeing workforce dynamics and utility logistics, showcasing skills in optimizing productivity and resource utilization
- Collaborated with customers' needs to validate and fulfill new consumable inventory requests, fostering effective communication and understanding of inventory needs
- Played a pivotal role in physical inventory counts, recounts, and final reconciliation, demonstrating meticulous attention to detail.
- Implemented cost-saving measures without compromising on quality or customer service standards.
- Developed long-term partnerships with key clients to ensure recurring revenue streams for the business.
IT Instructor | Department Chair
Cebu Technological University
11.2013 - 07.2022
- Utilized multimedia resources effectively in presentations and lectures, increasing student interest in complex topics.
- Implemented project-based learning approach, enabling students to apply theoretical knowledge in practical situations.
- Facilitated group work among students to promote collaborative problem-solving skills essential in the IT field.
- Participated actively in curriculum development committees, ensuring courses aligned with industry standards and expectations.
- Managed computer labs efficiently by implementing clear usage guidelines and maintaining equipment inventory records regularly updated.
- Collaborated with fellow instructors to develop innovative teaching methods, resulting in improved student engagement and comprehension.
- Provided personalized instruction to students struggling with specific IT concepts, leading to improved understanding and academic performance.
- Established strong rapport with students, fostering a supportive atmosphere conducive to academic growth and personal development within the IT field.
- Enhanced IT proficiency among students by incorporating hands-on activities and real-world examples into lessons.
- Recorded and assessed students' performance in MS Excel, providing valuable feedback and analyzing results to identify opportunities for improvement.
- Evaluated student progress regularly through assessments and feedback, adjusting instructional strategies as needed for optimal results.
Marketing and Online Account Manager (Virtual)
Internet Profiteer LTD.
09.2012 - 06.2014
- Enhanced Amazon sales by registering and strategically incorporating new products into existing listings, leading to a substantial increase in sales growth and improved market performance
- Reported daily e-commerce sales and efficiently generated comprehensive product-related incident reports by summarizing data in Excel, contributing to enhanced accuracy in product inventory management and sales patterns
- Generated daily e-commerce fulfillment reports by harnessing online sales data, placing a specific emphasis on incorporating insights into sales performance and disciplinary actions.
Education
Post Graduate Diploma - Data Analytics
Langara College
Vancouver, BC 01.2022 - 05.2023
Bachelor's Degree - Information Technology
University of San Carlos
Cebu, PH 01.2002 - 05.2006
Skills
Effective Communication
Collaborative Teamwork
Self-Motivation
Multitasking Proficiency
Analytical Thinking
Problem-Solving Aptitude
User Support Expertise
Cross-functional Collaboration
Customer-Centric Approach
Meticulous Attention to Detail
Leadership Capability
Trust Building and Professional Relationship Management
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Gap analysis
Database Maintenance
Process Improvement
Data formatting
Data Validation
Technical Analysis
Data Warehousing
Project Management
Report Writing
Simulation Modeling
Technical Writing
SQL
Tableau
Software Testing Life Cycle (STLC)
Additional Information
Willing and quick learner of new technologies. Hardworking and comfortable working in a dynamic environment.
Timeline
Data Analyst | Research Assistant
Langara College
06.2023 - 12.2023
Data Analyst Volunteer
City of Vancouver (Task Force)
06.2023 - 10.2023
E-commerce Fulfillment (Packline)
Purdys Chocolatier
10.2022 - 12.2022
Post Graduate Diploma - Data Analytics
Langara College
01.2022 - 05.2023
Business Proprietor
Food and Beverages Business
03.2016 - 08.2022
IT Instructor | Department Chair
Cebu Technological University
11.2013 - 07.2022
Marketing and Online Account Manager (Virtual)
Internet Profiteer LTD.
09.2012 - 06.2014
Bachelor's Degree - Information Technology
University of San Carlos
01.2002 - 05.2006