Lovelish Kumar
Ottawa,ON
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Tim Hortons
10.2022 - 11.2023
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Monitored sales trends to adjust pricing strategies accordingly for optimal profitability.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Supervisor
Tim Hortons
09.2021 - 09.2022
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Devised and implemented processes and procedures to streamline operations.
- Gathered, organized and input information into digital database.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Security Guard
UCB
10.2020 - 03.2022
- Examined doors, windows and gates to verify security.
- Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.
- Completed full building and grounds patrols to spot and investigate concerns.
- Investigated suspicious activities and persons to maintain security of premises.
Education
Diploma - Construction Engineering Technician
Algonquin College
Ottawa, ON04.2021
Skills
- Project management abilities
- Business Development
- Brand Management
- Teamwork and Collaboration
- Scheduling and Coordinating
- Marketing knowledge
Languages
English
Full Professional
Timeline
Assistant Manager
Tim Hortons
10.2022 - 11.2023
Supervisor
Tim Hortons
09.2021 - 09.2022
Security Guard
UCB
10.2020 - 03.2022
Diploma - Construction Engineering Technician
Algonquin College
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