LOVELEEN KAUR BRAR
Food Service
Gatineau ,Quebec
Summary
Knowledgeable Food Service Supervisor keeps teams working smoothly and efficiently. Proficient in team leadership, schedule management and inventory coordination. Proven history of innovative management and detail-oriented work.
Overview
6
6
years of professional experience
Work History
Food Service Supervisor
A&W
05.2021 - Current
- Followed and enforced procedures to ensure safe food preparation, assembly and presentation
- Used communication skills to resolve complaints quickly and professionally
- Mentored new employees and guided for professional growth
- Managed inventory ,placed new orders and handled 2 POS at a time processing 100 transactions per shift hour
- Maintained health and food safety standards at all stages, from storage through delivery.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Ordered new supplies and food to maintain service levels.
- Tracked food production levels, meal counts, and supply costs.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth
Shift manager
MCDONALDS
09.2018 - 04.2021
- Managed group of 10-12 employees on a daily basis
- Provide great customer service and ensure all customers feel equally welcomed Ensure all company sales goals are achieve
- Make sure service area is clean and ready to present
- Train crew and team leaders
- Implement safety and quality procedures to ensure a safe and quality environment Communicate sales projections and targets with upper and lower management
- Kept employees operating productively and working on task to meet business and customer needs.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours, and inventory movements.
- Excelled in every store position and regularly backed up front-line staff.
- Exercised composure under pressure and in escalated customer service scenarios.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Coordinated merchandising, promoted new products and increased brand awareness.
- Built relationships with customers and managed accounts to drive revenue and profit.
Cashier / Cook
LITTLE CAESARS
05.2017 - 12.2017
- SURREY/DELTA- GENERAL CREW
- Assisted with purchases, locating items and signing up for rewards programs
- Learned roles of other departments to provide coverage and keep the store operational
- Organized food preparation stations and replenished supplies regularly.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
University Transfer Of Arts - General Arts
Columbia College
Vancouver, British12.2019
Skills
- Consumer Marketing
- Relationship building
- Productivity Management
- Data analytics
- Conflict resolution
- Customer journey
- Planning and coordination
- Safe Handling Standards
- Labor and Overhead Cost Estimation
- Equipment Maintenance
- Safe Work Practices
- Active Listening
- Food Safety Management
- Inventory Management
- Data Entry Software
Languages
English
French
Punjabi
Hindi
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Ain’t no man can avoid being born average, but there ain’t no man got to be common.
Satchel Paige
Timeline
Food Service Supervisor
A&W
05.2021 - Current
Shift manager
MCDONALDS
09.2018 - 04.2021
Cashier / Cook
LITTLE CAESARS
05.2017 - 12.2017
University Transfer Of Arts - General Arts
Columbia College
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