Loveleen Kaur
Brampton,Ontario
Summary
Committed and hardworking professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
3
3
years of professional experience
Work History
Cashier Team Lead
McDonalds
06.2022 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Warehouse Associate
Metro Logistics Limited
03.2022 - 07.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Data Operator
01.2021 - 12.2021
- Leveraged automation software to execute tasks on core computer and server systems
- Compared data with source documents or re-entered data in verification format to detect errors
- Used basic computer skills to key customer names, addresses, statistical information, or other data
Education
Diploma - Computer Systems Technician Networking
St. Clair College
04.2023
Grade 12 Certificate - Science
Modern High School
06.2020
Skills
- Cooperative Attitude
- Help Desk Support
- Microsoft Active Directory
- Collaborative Team Player
- Software and Hardware Implementation
- Resolving Problems and Incidents
- Microsoft Windows and Office
- Advanced MS Office Suite Proficiency
- Problem Description
- Computer Operating Systems
- Advanced Excel Spreadsheet Functions
Timeline
Cashier Team Lead
McDonalds
06.2022 - Current
Warehouse Associate
Metro Logistics Limited
03.2022 - 07.2022
Data Operator
01.2021 - 12.2021
Diploma - Computer Systems Technician Networking
St. Clair College
Grade 12 Certificate - Science
Modern High School
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