Loveleen Parmar
Surrey,BC
Summary
Experienced professional with background in dental practice management. Offers expertise in sterilization procedures, infection control and oral health care, abled in providing detailed customer service and scheduling support.
Overview
5
5
years of professional experience
Work History
Dental Assistant, Chairside
Dr. Jas Gill & Associates
07.2019 - Current
- Improved patient comfort by providing attentive chairside assistance and addressing concerns promptly.
- Enhanced dental office efficiency by sterilizing instruments, preparing materials, and maintaining dental equipment.
- Assisted dentists in performing complex dental procedures to ensure smooth execution and optimal results for patients.
- Increased patient satisfaction with clear communication regarding treatment plans, options, and post-operative care instructions.
- Streamlined office operations by organizing supplies inventory, placing orders when necessary, ensuring timely delivery of materials.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Took dental images following strict patient protection rules, applying lead aprons.
Dental Receptionist
Dr. Jas Gill & Associates
07.2019 - Current
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Education
Masters in Global Health Administration - Administration
Fairleigh Dickinson University
Vancouver, BC05.2019
Bachelor of Dental Surgery - Dental Sciences
Baba Farid University of Health Sciences
Punjab, India06.2016
Skills
- Dental procedure assistance
- Orthodontic procedure aid
- Instrument sterilization mastery
- Endodontic treatment help
- Treatment room setup
- Digital radiography expertise
- Adaptable work style
- Infection control proficiency
- Scheduling Coordination
- Patient record management
Languages
English
Punjabi
Hindi
Timeline
Dental Assistant, Chairside
Dr. Jas Gill & Associates
07.2019 - Current
Dental Receptionist
Dr. Jas Gill & Associates
07.2019 - Current
Masters in Global Health Administration - Administration
Fairleigh Dickinson University
Bachelor of Dental Surgery - Dental Sciences
Baba Farid University of Health Sciences
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