Loveleen Nirmal
Brampton,ON
Summary
Astute medical administrative professional trained in appointments, front desk management and recordkeeping. Helps staff maintain office operations at optimal levels with great organizational and multitasking abilities. Skilled at typing correspondence and managing files.
Overview
2
2
years of professional experience
Work History
Medical Office Assistant
Toronto Interventional Pain Clinic
06.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere
- Increased office productivity by multitasking efficiently during peak hours, handling multiple responsibilities simultaneously.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service
- Checked and verified photo identification and documents
- Maintained patient databases and records entry
- Supported high call volume periods, maintaining a professional demeanor under pressure.
Sales Associate
Aritzia
11.2023 - 05.2024
- Assisted call-in customers with questions and orders.
- Got chance to be the Employer of the month by increasing the sales by 87%.
- Explained features and advantages of products or services to promote sales.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Stay active towards the new sales initiatives, meeting and updates.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
Restaurant Team Member
Tim Hortons
01.2023 - 11.2023
- Eager to embrace challenges and rapidly master new skills.
- Assist with talking orders and reaching the drive-thru requests efficiently.
- Adhere to Tim Horton's policies and procedures regarding food, hygiene and workplace safety.
- Trained new employees on the product knowledge and sales techniques to enhance teamwork.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Front Desk Receptionist
Toronto Pearson Airport
01.2023 - 10.2023
- Worked under the organization ICENT- helping and guiding newcomers.
- Achieved the goal up to 80% to register students with ICENT app.
- Reached the target to help almost 80 people [especially International Students] in the check-in process.
- Streamlined check-in processes by efficiently managing queues and verifying travel documents.
- Efficiently worked in all types of work schedules; early morning, afternoons, night and overnight as well.
- Specialization in helping students in organizing documentation information for operational efficiency.
- Maintained up-to-date knowledge of airport procedures, effectively addressing passenger inquiries and concerns.
Education
Office Administration - Global Healthcare
Mohawk College of Applied Arts And Technology
04.2024
Skills
- Customer interaction
- Report Writing
- Verbal and written communication
- Eye to detail and always attentive
- Multitasking and Organization
- Work ethic
- Punctuality
- Reporting skills
- Keen observer
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Additional Information
Availability
Eligible to work Full-Time
Open weekends
Timeline
Medical Office Assistant
Toronto Interventional Pain Clinic
06.2024 - Current
Sales Associate
Aritzia
11.2023 - 05.2024
Restaurant Team Member
Tim Hortons
01.2023 - 11.2023
Front Desk Receptionist
Toronto Pearson Airport
01.2023 - 10.2023
Office Administration - Global Healthcare
Mohawk College of Applied Arts And Technology
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