Loveleen Loveleen

Support Clerk

• Performed data entry, document verification, and maintained records for requests and complaints.

Passport Clerk

• Processed applications and verified personal information using GCMS, ensuring data integrity.
• Handled mail operations, including opening, mail-outs, and preparing files for next-stage processing.

Passport Printing Support Clerk

• Utilized specialized passport printing systems to verify data accuracy and ensure compliance with quality standards.
• Assembled, distributed, and tracked completed passport documents efficiently.

• Responsible for ensuring timely and consistent production of high-quality baked goods at Tim Horton's.

• Maintained high service standards for inbound calls, providing prompt and accurate assistance and improving customer satisfaction through professional inquiry handling and issue resolution.

• Optimized night operations workflow for enhanced efficiency. Oversaw overnight team, delegating tasks to ensure productivity and meet deadlines.

• Boosted team growth through training and recognition. Maintained recipe standards and resolved customer issues effectively during night shifts.