Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Loveleen Kaur

Dartmouth,NS

Summary

Proven leader and effective communicator, demonstrated through a successful tenure at McDonald's where I enhanced customer service ratings and minimized financial discrepancies. Skilled in multitasking and problem-solving, I excel in fast-paced environments, ensuring both team efficiency and high-quality customer engagement. My background also includes expertise in food handling safety and fostering collaborative teamwork.



Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Team Member

Tim Hortons
07.2024 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.

Shift Manager

McDonald's
02.2021 - 03.2024
  • Excelled in every store position and regularly backed up front-line staff.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Maintained a clean and welcoming dining environment, conducting regular inspections to ensure adherence to health and safety standards.

Early Childhood Educator Assistant

Garderie Petit Monde Snowdon
11.2022 - 01.2023
  • Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
  • Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
  • Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
  • Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.

Education

Early Childhood Care And Education

CDI COLLEGE
Montreal, QC
01-2023

Skills

  • Multitasking and organization
  • Customer service
  • Attention to detail
  • Customer engagement
  • Time management
  • Problem-solving
  • Food handling
  • Cooking
  • Teamwork and collaboration
  • Cleaning and sanitation
  • Food handling safety
  • Workplace safety

Languages

English
Hindi
Punjabi

Certification

  • First Aid/CPR Instructor Certification
  • Educator Level 1 classification
  • child abuse certificate
  • clean background

Timeline

Crew Team Member

Tim Hortons
07.2024 - Current

Early Childhood Educator Assistant

Garderie Petit Monde Snowdon
11.2022 - 01.2023

Shift Manager

McDonald's
02.2021 - 03.2024

Early Childhood Care And Education

CDI COLLEGE

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Loveleen Kaur