Loveleen Kaur

• Finished Life Insurance, Accident and sickness products. Life insurance-related investment products like Segregated Funds, Annuities, Ethics and Anti Money Laundering.
• Developed and maintained relationships with clients to ensure customer satisfaction.
• Analyzed client portfolios to determine best investment opportunities.
• Maintained records of client information, including policies and payment history.
• Attended educational seminars and conferences to stay up-to-date on industry trends.
• Analyzed clients' financial situations to propose solutions that align with their long-term goals.
• Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.
• Crafted clear, informative reports to explain life insurance policy features and benefits.

People's Manager,

• In Charge of scheduling (Thought Works). Managed schedules, accepted time off requests, and maintained coverage for shifts.
• Responsible for promoting crew members.
• Responsible for interviews, training, and development of crew members.

Guest Experience

• Responsible for customer service.
• Responsible for accuracy in delivery services.
• Responsible for Quality, Service, and Cleanliness of the store.
• Taking care of daily envelope, including banking information.
• Taking care of the decorations for McHappy Day, birthdays, and family events.

Browser Manager

• Responsible for ordering and receiving inventory.
• Responsible for food cost.
• Responsible for coaching procedures to crew members.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Tracked orders from start to finish to ensure timely delivery of goods or services.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.