Loveleen Kaur
Prince Rupert,BC
Summary
Energetic Crew Member offering outstanding skills in customer service, seeking a Night Auditor & Front Desk position at The Crest Hotel. Organized, friendly, and committed to cleanliness and hygiene. Skilled in communication, business operations, and customer problem-solving. Known for positive customer feedback and management recognition. Proven track record of increasing sales through effective upselling and maintaining high standards of cleanliness and safety.
Overview
2
2
years of professional experience
Work History
Crew Member
Tim Hortons
09.2022 - Current
- Warmly greeted customers and provided excellent customer service, enhancing positive customer interactions
- Boosted sales through upselling menu items and promoting daily specials to customers
- Promoted a safe working environment by consistently following all health and safety regulations
- Managed multiple tasks in a high-volume environment, increasing overall operational efficiency
- Supported team members in various tasks, fostering a collaborative work environment
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
Cashier
Safeway
01.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Diploma in Lab Technician -
GNA University
Punjab, IndiaDiploma in Association of Arts -
Coast Mountain College
Prince Rupert, BC04.2024
Secondary Education - E
New Adarsh Senior Secondary School
Nawanshahr, Punjab04.2019
Skills
- Customer Service Excellence
- Cash Handling & Transaction Accuracy
- Effective Communication
- Time Management
- Guest Services & Hospitality
- Inventory Management
Preferences
Flexible to work various shifts, including mornings, evenings, and nights., Demonstrated ability to show initiative and prioritize tasks effectively in fast-paced settings., Experienced with cash handling and processing transactions accurately.
Volunteer Experience
- BC Children's Hospital Foundation, Vancouver, BC, Supported fundraising efforts for the most advanced technologies to conquer illnesses affecting BC's children and families.
- GNA University, Punjab, India, Provided general first aid, took blood samples, performed NG/G tube filling, assisted with medical emergencies, and cared for central lines., Delivered specialized care to support campers.
Languages
English
Professional Working
Timeline
Cashier
Safeway
01.2023 - 12.2023
Crew Member
Tim Hortons
09.2022 - Current
Diploma in Lab Technician -
GNA University
Diploma in Association of Arts -
Coast Mountain College
Secondary Education - E
New Adarsh Senior Secondary School
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