Lovelace Ardayfio

Work History

ONPREMISE WORKFORCE MANAGER ( Employee Relations)

Aerotek

London, Ontario

09.2024 - Current

Responsible for overall account management, while working on site at the client's manufacturing locations.
Builds constructive relationships with critical stakeholders to share information and influence change.
Manage the fulfillment of open requisitions with Recruiters and Customer Support Associates.
Serve as the interface between client managers, local office and contract employees.
Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions.
Responsible for contract compliance during the recruiting process and customer specific reporting.
Provide leadership and direction to temporary employees and hiring managers through coaching and providing growth opportunities, ensuring development goals are set and attained.
Employee and labor relations expert, successfully identifying trends, gaps, and challenges and executing solution-focused strategies and programs to mitigate risks amongst high volume hourly wage employees.
Communicate and enforce company policy and procedures pertaining to co-employment issues, employee attendance, employee relations, pay, benefits and terminations.

HR COORDINATOR

Alice Saddy Association

London, Ontario

03.2024 - 12.2024

Managed recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Reviewed human resources paperwork for accuracy and completeness.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Maintained human resources information system and kept employee files up to date and accurate.
Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
Developed and implemented effective recruitment and onboarding strategies for new hires.
Coordinated and administered employee health insurance and retirement plans.
Handled employee inquiries and complaints regarding policy and benefits issues.

STORE MANAGER

Dollar Tree

London, Ontario

01.2024 - 09.2024

Approved regular payroll submissions for employees.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Rotated merchandise and displays to feature new products and promotions.
Completed point of sale opening and closing procedures.
Managed inventory control, cash control, and store opening and closing procedures.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Uphold and communicate store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Developed and implemented successful staff incentive programs to motivate employees.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

GENERAL MANAGER (PEOPLE OPERATIONS)

QPGH Industries Limited

06.2020 - 08.2023

As General Manager I lead and directed all strategic and operational activities to ensure consistent levels of production excellence were achieved and sustained whilst maintaining fully engaged and talented workforce.

COMPENSATION & BENEFITS MANAGER WEST AFRICA

Equatorial Coca-Cola Bottling Company

03.2019 - 06.2020

Ensured the development, implementation and evaluation of strategic, tactical pay structure, employee benefits and wellness policies, procedures, and strategies for the achievement of the objective of the West African Countries Business Unit.
Onboarded new employees with training and new hire documentation.
Defined clear targets and objectives and communicated to other team members.
Used industry expertise, customer service skills and analytical nature to resolve staff compensation concerns and promote loyalty.

HUMAN RESOURCES & ADMINISTRATION MANAGER

Populations Services International

01.2017 - 03.2019

Led development of all organization's policies in Human resources, vehicle policy, travel policy, procurement policy, warehousing policy and all vehicle movement documents.
Supervised hiring processes and vendor relationships to maintain smooth operations for company.
Oversaw corporate events designed to connect and support employees at work and outside of work.
Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
Interviewed, recruited and onboarded new staff for high-performing administration teams.
Supervised staff and delegated tasks to maintain positive, productive administrative operations.

HR OPERATIONS MANAGER

American International School Ghana

09.2007 - 10.2012

Successfully managed expatriate staff strength of over 100 and 10 local staff with no compliant issues.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained human resources regulatory compliance with local, state and federal laws.
Implemented performance reviews and motivational strategies to elevate HR team results.
Processed employee claims involving performance issues and harassment.
Discovered and resolved complex employee issues that affected management and business decisions.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Structured compensation and benefits according to market conditions and budget demands.

Summary

Overview

Work History

ONPREMISE WORKFORCE MANAGER ( Employee Relations)

HR COORDINATOR

STORE MANAGER

GENERAL MANAGER (PEOPLE OPERATIONS)

COMPENSATION & BENEFITS MANAGER WEST AFRICA

HUMAN RESOURCES & ADMINISTRATION MANAGER

HR OPERATIONS MANAGER

Education

Bachelor of Laws - Law

MBA - Human Resources Management

Advanced Certificate - Strategic HR Management

Bachelor of Science - Business Administration | Marketing

Skills

Certification

Affiliations

Professional Development

Software Competencies

Timeline

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