Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

LoveKartir Gharu

Wingham

Summary

Dynamic professional with extensive experience in hospitality and security management, notably at Pizza Hut. Proven ability to enhance customer satisfaction through excellent communication and problem-solving skills. Recognized for maintaining high standards of cleanliness and organization while efficiently managing multiple tasks in fast-paced environments. Committed to fostering positive relationships and operational excellence.

Overview

8
8
years of professional experience

Work History

Front Desk Assistant

Pizza Hut
11.2024 - Current
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
  • Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
  • Handled payment and bill processing, change giving and payment collecting for guests.
  • Managed multi-line phone system, directing calls to appropriate departments while maintaining a friendly demeanor.

Cook

Sunnyside Grill
09.2024 - 09.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Security Manager

Paragon Security
02.2021 - 10.2023
  • Managed a team of security personnel, providing regular training for improved performance and professional growth.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Maintained detailed records of security incidents, enabling proper analysis for future preventative measures.
  • Kept team compliant with security protocols and appearance standards.
  • Continuously updated knowledge on evolving security trends and best practices, incorporating relevant strategies to maintain a safe facility.

Manager

Shell Gas Station
04.2019 - 02.2021
  • Motivated employees to enhance productivity and engagement in work.
  • Accomplished multiple tasks within established timeframes, ensuring operational efficiency.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cook

Union Social Eatery
06.2018 - 12.2019
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Sales Associate

Shell Gas Station
03.2018 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

BBA - Project Management

Yorkville University
Yorkville
01.2021

Skills

  • Excellent communication
  • Problem-solving skills
  • Hospitality services
  • Time management
  • Attention to detail
  • Maintaining cleanliness
  • Multitasking and organization
  • Language fluency

Languages

English
Full Professional

Timeline

Front Desk Assistant

Pizza Hut
11.2024 - Current

Cook

Sunnyside Grill
09.2024 - 09.2025

Security Manager

Paragon Security
02.2021 - 10.2023

Manager

Shell Gas Station
04.2019 - 02.2021

Cook

Union Social Eatery
06.2018 - 12.2019

Sales Associate

Shell Gas Station
03.2018 - 04.2019

BBA - Project Management

Yorkville University

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LoveKartir Gharu