Lovejit Kaur
Halifax
Summary
Dedicated housekeeping professional with extensive experience at Fraser Health Authority, excelling in customer service and chemical handling. Proven track record in enhancing guest satisfaction through meticulous cleaning and effective team supervision. Committed to maintaining high standards of cleanliness and safety while fostering a culture of continuous improvement among staff.
Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries.
Overview
3
3
years of professional experience
Work History
Housekeeping Aid
Fraser Health Authority Surrey Memorial Hospital
05.2024 - Current
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Ordered and stocked supplies to avoid shortages and excess inventory.
- Changed bed linens and collected soiled linens for cleaning.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Follows to all precaution such as contact precaution air born precaution and so on
- Follow to proper sequence for PPE of DONNING and Doffing
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Housekeeping Supervisor
ONE JANITORIAL
02.2022 - 03.2024
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Improved overall guest satisfaction by consistently maintaining clean and organized rooms and common areas.
- Provided ongoing feedback and support to housekeeping staff, fostering a culture of continuous improvement and professional development.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
- Collaborated with front desk to prioritize room cleaning based on guest arrivals and departures, improving overall efficiency.
- Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Education
Associate of Arts -
Coquitlam College
Vancouver, BC04-2024
High School Diploma -
Central Public School
Punjab India04-2019
Skills
- Customer service
- Housekeeping
- Chemical handling
- Customer service-focused
- Dusting techniques
- Waste disposal
- Restocking supplies
- Vacuuming and sweeping
Timeline
Housekeeping Aid
Fraser Health Authority Surrey Memorial Hospital
05.2024 - Current
Housekeeping Supervisor
ONE JANITORIAL
02.2022 - 03.2024
Associate of Arts -
Coquitlam College
High School Diploma -
Central Public School
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