Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lovejeet Kaur

1778 Randolph Ave Windsor,Canada

Summary

A dedicated and customer-oriented professional with one and a half years of proven experience at McDonald's. “To continuously provide outstanding customer service, making every encounter enjoyable and unforgettable." aiming to go above and beyond, handle problems quickly, and build trusting bonds in order to eventually contribute to the general prosperity and contentment of clients and the company."

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Line Cashier

McDonald's
09.2022 - 04.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Took orders from patrons and input selections into store computer system.

Customer Service Representative

Videocon D2H
01.2022 - 08.2022
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
  • Responded to customer requests for products, services, and company information.

Education

Project Management - IT

Algoma University
04-2024

Master of Computer Apllications - IT

Chandigarh Group of Colleges
04-2020

Bachelor of Computer Apllications - IT

Dev Samaj College
04-2018

Skills

  • Communication Skill
  • Hardworking
  • Microsoft Office
  • Word
  • Excel
  • Power Point
  • C
  • C
  • JAVA
  • Android
  • HTML
  • Digital Marketing
  • Customer Service
  • Crew Leadership

Certification

  • CPR / First Aid Certification 2022

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Front Line Cashier

McDonald's
09.2022 - 04.2024

Customer Service Representative

Videocon D2H
01.2022 - 08.2022

Project Management - IT

Algoma University

Master of Computer Apllications - IT

Chandigarh Group of Colleges

Bachelor of Computer Apllications - IT

Dev Samaj College
Lovejeet Kaur