Summary
Overview
Work History
Education
Skills
Certification
Training
Attributes
Languages
cover letter
Timeline
Generic

Lovepreet Kaur

Brampton

Summary

A position in a fast-moving organization where I can apply my knowledge, experience and skills to provide best services to its customers to achieve the best for the organization and myself. Looking forward to working in a supportive environment that will help to widen my horizon to new issues, ideas, information and culture.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Merchandise Processor

NLS Warehouse
05.2020 - Current
  • Performed various tasks such as picking, packing orders.
  • Collaborated with team members to process high volumes of merchandise during peak seasons, ensuring timely delivery to customers.
  • Used warehouse management system and handheld scanners to document merchandise movements.
  • Enhanced customer satisfaction levels by promptly addressing inquiries regarding product availability and shipment statuses.

Banquet Captain

Preet Place
03.2020 - 01.2021
  • Work directly with clients and guests at the event to ensure that attendees are satisfied with the service
  • Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
  • Ensured compliance with health and safety regulations, maintaining safe environment for both staff and guests.

Customer Service Associate

Winners
08.2019 - 01.2020
  • Exchange merchandise for customers and accept returns
  • Taking inventory and marking price tag
  • Maintained a high level of product knowledge, providing accurate information to customers.

Pharmacy assistant

Pharmacy
08.2017 - 02.2018
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Counted and labeled prescriptions with correct item and quantity.

Customer Service

TCS Communications
01.2017 - 01.2018
  • Answered customers' questions and providing exceptional customer service.
  • Boosted membership retention through attentive customer service and personalized interactions.
  • Answered inquiries and provided superior customer service to clients.
  • Developed strong working relationships with clients, providing exceptional customer service.

Education

Post-Graduation - Advanced Healthcare Leadership

Lambton College
Toronto, ON
12-2019

Bachelor of Pharmacy - Pharmacy

Chandigarh Group of College
Chandigarh
05-2017

Skills

  • Customer Service
  • Communication Skills
  • Interpersonal Skills
  • Keyboarding
  • MS Word
  • MS Excel
  • Data Entry

Certification

G driving License

Training

  • Had training in the field of management to measure the work culture of the organization as well as the customer service representative.
  • Trained in customer service to solve the workplace problems and to assist the clients to make them happy.
  • Certified in First Aid and CPR.

Attributes

  • Strong motivation to achieve a standard of excellence and quality outcomes.
  • Speak effectively with clients.
  • Enjoys working as part of a multi-disciplined team.
  • Excellent time management skills.
  • Diversity awareness among different cultures.
  • Honest, punctual, and friendly.

Languages

English
Punjabi
Hindi

cover letter

My Qualification and experiences makes me a good candidate for the company  achievements. Please consider this letter as an expression of my interest in exploring my skills within your organization.

Timeline

Merchandise Processor

NLS Warehouse
05.2020 - Current

Banquet Captain

Preet Place
03.2020 - 01.2021

Customer Service Associate

Winners
08.2019 - 01.2020

Pharmacy assistant

Pharmacy
08.2017 - 02.2018

Customer Service

TCS Communications
01.2017 - 01.2018

Post-Graduation - Advanced Healthcare Leadership

Lambton College

Bachelor of Pharmacy - Pharmacy

Chandigarh Group of College
Lovepreet Kaur