Summary
Overview
Work History
Education
Skills
Languages
Timeline
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LOVEDEEP SINGH

Prince Albert,Canada

Summary

Dedicated and detail-oriented professional with over two years of experience in customer service, food delivery, and manufacturing. Skilled in handling transactions, assisting customers, delivering high-quality service, resolving issues efficiently, and supporting team success through strong communication, time management, and a commitment to safety and cleanliness.

Overview

4
4
years of professional experience

Work History

Crew Member

McDonalds
02.2024 - Current
  • Prepare and cook menu items with 99% accuracy, ensuring high customer satisfaction.
  • Adapt to flexible shifts, helping improve team efficiency and workflow.
  • Process drive-thru orders within 90 seconds or less, enhancing speed and efficiency while ensuring order accuracy.

Food Delivery Driver

Skip, DoorDash
03.2023 - 04.2024
  • Delivered accurate customer orders, contributing to a 98% order accuracy rate and improved overall customer satisfaction.
  • Proactively identified and addressed potential customer issues, reducing complaint escalation by 30%.
  • Resolved customer disputes promptly and professionally, maintaining high service standards and enhancing repeat customer retention.

Machine Operator

Super Puffs Snacks
07.2022 - 11.2022
  • Conducted routine safety checks on machinery, reducing downtime and ensuring a 100% incident-free work environment.
  • Maintained accurate production records and quality control compliance, contributing to a 15% improvement in operational efficiency.
  • Reduced downtime by replacing worn tools and fine-tuning machinery promptly.

Delivery Driver

Amazon Canada
06.2021 - 02.2022
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Delivered packages to customers' doors and collected payments upon delivery.

Education

Diploma - Technician Networking

St. Clair College of Applied Arts and Technology
Windsor, ON
04.2024

Skills

  • Customer Service Excellence
  • Inventory Management
  • Time Management
  • Teamwork and Collaboration
  • Safety and Quality Compliance
  • Multitasking
  • Machine Operation
  • Basic Operations & Tool Handling
  • Record Keeping
  • Delivery Logistics

Languages

English
Punjabi
Hindi

Timeline

Crew Member

McDonalds
02.2024 - Current

Food Delivery Driver

Skip, DoorDash
03.2023 - 04.2024

Machine Operator

Super Puffs Snacks
07.2022 - 11.2022

Delivery Driver

Amazon Canada
06.2021 - 02.2022

Diploma - Technician Networking

St. Clair College of Applied Arts and Technology

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LOVEDEEP SINGH