LOVEDEEP SINGH

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
• Collaborated with upper management to improve customer service processes and support structures company-wide.
• Followed through with client requests to resolve problems.

• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Built strong relationships with clients to deliver emotional support and companionship.
• Assisted clients with daily living need to maintain self-esteem and general wellness.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Provided safe mobility support to help patients move around personal and public spaces.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
• Documented vitals, behaviors, and medications in client medical records.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.

Reference - Val wiley- 250-600-7041

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

work part time during off from college

I was the field representative in an agriculture technology company that helps farmers and various organizations ensure the quality of agricultural crops, vegetables, and seed crops. I checked the quality parameters and approved the storage transportation in multiple cities. Experience in ground-level of agriculture in India I also worked on the milk project where I worked with the engineers on the fat, SNF, and protein.