Lovedeep Saini
Vancouver
Summary
Accomplished Housekeeping Supervisor with a proven track record at Sandman Signature Hotel YVR, enhancing room cleanliness and guest satisfaction through effective staff training and development. Expert in budget management and health and safety compliance, achieving significant efficiency improvements. Skilled in guest relations and staff scheduling, fostering a positive work environment and optimizing team performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Sandman Signature Hotel YVR
09.2021 - Current
- Empowered staff through delegation of tasks to strengthen skills and confidence.
- Coordinated purchasing activities to align with budgetary constraints.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Optimized workflow by regularly assessing employee performance and reallocating resources as needed, maximizing team efficiency.
Cleaning Supervisor
White and Bright Cleaning Services
06.2011 - 02.2017
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Developed customized cleaning schedules tailored to client needs, ensuring timely completion and customer satisfaction.
Shift Manager
Little Caesars Pizza
04.2008 - 12.2010
- Performed safety audits to confirm adherence to health standards.
- Implemented customer feedback initiatives for improved service quality.
- Led team to achieve high levels of employee morale by fostering positive work environment.
- Scheduled staff shifts to maintain optimal coverage during peak hours.
- Supervised employees and oversaw quality compliance with company standards for food and services.
Education
Diploma In Hospitality Management - Room Division
Vancouver Premier College of Hotel Management
Vancouver, BCBachelors In Business Administration - Business Administration
Lansbridge University
Vancouver, BCSkills
- Guest relations
- Task assignment
- Staff scheduling
- Training and mentoring
- Health and safety compliance
- Staff training and development
- Staff evaluations
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Certification
- First Aid Certification
- AHLA Housekeeping Certification
Timeline
Housekeeping Supervisor
Sandman Signature Hotel YVR
09.2021 - Current
Cleaning Supervisor
White and Bright Cleaning Services
06.2011 - 02.2017
Shift Manager
Little Caesars Pizza
04.2008 - 12.2010
Diploma In Hospitality Management - Room Division
Vancouver Premier College of Hotel Management
Bachelors In Business Administration - Business Administration
Lansbridge University
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