Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

LOURDES SEVILLA

Toronto,Canada

Summary

Aspiring project management professional looking to switch careers from an Administrative Assistant, with 5+ years of experience within the healthcare field, to a Project Management role. Hope to deliver results and bring new insights by leveraging my strong communication, organization, and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Patient Flow – Bed Control Specialist

North York General Hospital
North York, Canada
01.2024 - Current
  • Monitoring and Coordination: Regularly and act as defined in the bed management policy
  • Data Management: Ensure up-to-date bed board by entering all required information
  • Systems Proficiency: Process inpatient admissions in the Cerner ADT system

Unit Clerk II Oncology & Hematology, Medicine – Cardiology Department

Scarborough Health Network
Scarborough, Canada
07.2019 - Current
  • Coordinated communication between healthcare providers and departments for efficient operations.
  • Scheduled appointments for patients and coordinated transportation services when necessary.
  • Collaborated with team members to improve administrative procedures and workflows.

Project Management Analyst (Co-op)

Financial Services Regulatory Authority of Ontario (FSRA)
Canada, Canada
09.2024 - 05.2025
  • Quality Assurance: Conducted Quality Assurance checks for Priority Dashboard with FSRA Executives
  • Research: Provided Policy research, analysis, and support to an assigned team and evaluated innovative strategies, risks, policies, guidance/rules and regulations
  • Minutes: Supported and conducted minutes, and tracked action items

Administrative Assistant - Baruch Weisz Outpatient Clinic

North York General Hospital
North York, Canada
08.2020 - 12.2023
  • Scheduling: Coordinate and schedule staff and physicians’ schedules
  • Payroll Management: Oversee payroll for 120 employees using Kronos platform
  • Administrative: Perform tasks such as booking transportation, checking in and booking follow-up appointments using Power Chart and assist with onboarding new staff

EPIC - Credentialed Trainer

Scarborough Health Network
Scarborough, Canada
07.2021 - 04.2023
  • Training and Development: Successfully trained nurses, physicians and allied staff on EPIC ClinDoc application
  • Presentation Skills: Presented preparation materials and demonstrated navigation of the patient care system prior to the software launch

Education

Project Management Professional (PMP) -

Project Management Institute (PMI)
11.2025

Advanced Diploma in Business Administration – Project Management - Toronto, ON

George Brown College
Toronto, ON
08.2025

Diploma in Medical Office Administration -

Toronto, ON
Toronto, ON
04.2018

Skills

  • Project Management Methodology
  • Microsoft Office Suites
  • Communication skills
  • Administrative skills
  • Detail-oriented
  • Leadership
  • Team collaboration
  • Data analysis

Certification

EPIC - Credentialed Trainer July 2021-April 2023

Affiliations

Financial Services Regulatory Authority of Ontario (FSRA) September 2024-May 2025

PMO Strategic Policy Projects

  • Coordinated project timelines and tracked milestones: Across key deliverables like the Annual Business Plan, Annual Report, and Statement of Priorities using tools such as Microsoft Project or Excel, ensuring alignment with internal deadlines and stakeholder input.
  • Prepared meeting materials, briefing notes, and status reports: Cross-functional team discussions related to the Strategic Framework Review and FSRA’s Guidance Framework, helping to facilitate informed decision-making and monitor project risks.
  • Conducted research and synthesized data: Internal documents and regulatory sources to support content development and revisions for FSRA’s strategic and policy documents, ensuring consistency with organizational priorities and regulatory standards.

Health Services Providers (HSP) and Mortgage Broker Annual Information Return (AIR)

  • Assisted in developing Project Plans and Timelines: Health Services Providers (HSP) and Mortgage Broker Annual Information Return (AIR) cycles, tracking key activities such as drafting, internal reviews, system updates, and issuance deadlines.
  • Coordinated with Cross-Functional Teams: (e.g., Policy, Legal, IT, Communications) to gather input, monitor dependencies, and ensure timely completion of deliverables related to the AIR launch.
  • Supported Quality Assurance and User Testing: AIR forms and systems to identify issues prior to release, and helped prepare stakeholder communications, including guidance documents and website updates.

Timeline

Project Management Analyst (Co-op)

Financial Services Regulatory Authority of Ontario (FSRA)
09.2024 - 05.2025

Patient Flow – Bed Control Specialist

North York General Hospital
01.2024 - Current

EPIC - Credentialed Trainer

Scarborough Health Network
07.2021 - 04.2023

Administrative Assistant - Baruch Weisz Outpatient Clinic

North York General Hospital
08.2020 - 12.2023

Unit Clerk II Oncology & Hematology, Medicine – Cardiology Department

Scarborough Health Network
07.2019 - Current

Project Management Professional (PMP) -

Project Management Institute (PMI)

Advanced Diploma in Business Administration – Project Management - Toronto, ON

George Brown College

Diploma in Medical Office Administration -

Toronto, ON
LOURDES SEVILLA