Lounis Tamdrari
Montreal,QC
Overview
3
3
years of professional experience
Work History
Waiter
3Brasseurs
Montreal, QC
05.2023 - 12.2023
- Greet guests and answered questions about menu items.
- Provide a pleasant and quality service.
- Bring food and beverages to tables in a timely manner.
- Check with customers to ensure that they were enjoying their meals.
- Maintain cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
- Replenish condiments, silverware, napkins. as needed during meal services.
- Stock server areas with supplies before, during and after shifts.
Intern
Eureka
Montreal, QC
01.2024 - 04.2024
- Identified process improvement opportunities through data analysis, benchmarking and root cause analysis.
- Conducted Kaizen events to identify ways to eliminate waste and improve quality.
- Created training materials for employees on lean principles and best practices.
- Managed continuous improvement strategies to eliminate end-product variances, improve manufacturing margins and reduce costs.
Busboy
3brasseurs
Montréal, QC
05.2022 - 05.2023
- Checked all dishes before delivering them to ensure quality standards were met.
- Informed servers of any special dietary needs or allergies communicated by customers.
- Ensured that all orders were correct before leaving the kitchen area.
- Communicated with chefs regarding potential menu changes or specials for the day.
Exception Handling
Bell
Montreal, QC
05.2021 - 04.2022
- Verbal and written communications with various internal and external stakeholders.
- Handling a big flow of sensitive emails.
- Offering a quality follow up to the clients.
- Support Bell technicians
- Refer the special case to the right department.
Education
Formation - Bartending
École Du Bar De Montréal
Montreal, QC03-2024
Industrial Engineering
École De Technologie Supérieur
Montreal, QCSkills
- Customer Service
- Advanced French and English ability
- Service Quality
- Order Taking
- High-volume dining
Affiliations
- Cooking
Languages
English
Full Professional
French
Native/ Bilingual
Kabyle
Native/ Bilingual
Timeline
Intern
Eureka
01.2024 - 04.2024
Waiter
3Brasseurs
05.2023 - 12.2023
Busboy
3brasseurs
05.2022 - 05.2023
Exception Handling
Bell
05.2021 - 04.2022
Formation - Bartending
École Du Bar De Montréal
Industrial Engineering
École De Technologie Supérieur