Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Sales Manager
Metropolitan Properties
02.2023 - 09.2023
Evaluated properties for potential salability and pricing.
Provided expert guidance during the negotiation process, ensuring clients received optimal terms and conditions while protecting their best interests in the transaction.
Advised clients on mortgage and housing conditions to identify successful properties and promote customer satisfaction.
Compared properties possessing similar features to determine competitive market prices.
Improved efficiency in transaction management by streamlining communication between all parties involved in a sale or purchase agreement process.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Managed roster of clients to send announcements and information on new properties.
Generated lists of properties for sale, locations, descriptions and available financing options.
Negotiated favorable terms for clients during property transactions, leading to increased client satisfaction and repeat business.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Cultivated strong relationships with agents, property developers
Mentored junior agents, sharing knowledge of successful sales techniques and fostering professional growth within the team.
Increased client retention through consistent follow-up and ongoing communication, addressing concerns promptly and providing valuable industry insights.
Coordinated property showings with potential buyers, highlighting features that aligned with their unique needs to facilitate a successful sale.
Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.
Verified sales compliance with local governmental regulations, environmental standards and industry good practices.
Maintained strong relationships with clients by providing regular updates on market trends and offering expert advice on real estate investments.
Facilitated smooth closings by managing all aspects of contract negotiations, including offer presentation, counteroffers, inspections, appraisals, and title work coordination.
Advised clients on optimum buying and selling choices for maximum returns.
Conducted comprehensive property analyses prior to listing appointments to provide accurate pricing recommendations based on current market conditions.
Monitored contract execution to verify complete fulfillment of terms.
Managed a portfolio of properties for optimal return on investment through regular market analysis and valuation adjustments.
Conducted competitive market analysis to determine optimal pricing for properties.
Expanded the brokerage''s clientele base through targeted networking events and strategic partnerships within the real estate industry.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Skilled at working independently and collaboratively in a team environment.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Developed and maintained courteous and effective working relationships.
Worked flexible hours across night, weekend, and holiday shifts.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Learned and adapted quickly to new technology and software applications.
Self-motivated, with a strong sense of personal responsibility.
Organized and detail-oriented with a strong work ethic.
Senior Sales Manager
First Choice Properties
04.2020 - 02.2023
Streamlined transaction processes, ensuring timely closings and minimal delays for both buyers and sellers.
Facilitated relocation services for corporate clients by coordinating housing solutions in accordance with specific criteria such as budget constraints or proximity requirements.
Helped clients navigate transactions, complete paperwork and finalize sales or purchases.
Developed successful marketing strategies to promote properties and maximize exposure.
Appraised property values and assessed buyer income to determine feasibility of offer success.
Increased sales volume by developing and maintaining strong relationships with clients and other real estate professionals.
Negotiated real estate contracts to navigate transactions between buyers and sellers.
Delivered exceptional customer service by promptly addressing concerns or queries from clients throughout the entire transaction process.
Real Estate Broker
Provis
01.2019 - 02.2020
Analyzed local real estate market conditions and trends to identify profitable investment opportunities.
Worked with special team to locate and develop properties in Saadiyat area.
Provided guidance and consultation to clients to make well-informed decisions in real estate investments.
Boosted referral business by establishing a strong network of professional contacts in the real estate industry.
Advocated for client needs and obtained desired considerations for sales and purchases.
Facilitated successful negotiations between buyers and sellers to reach mutually beneficial agreements in a timely manner.
Increased property sales by developing and implementing innovative marketing strategies for residential and commercial properties.
2nd highest performing broker in the agency
Area Sales Director
Fam Properties
09.2015 - 12.2019
Developed sales strategy based on research of consumer buying trends and market conditions.
Streamlined internal processes, enhancing efficiency within the sales department.
Communicated product quality and market comparisons by creating sales presentations.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Prepared sales presentations for clients showing success and credibility of products.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Organized regular training sessions for the sales team, updating their skills and knowledge to maintain competitiveness in the industry.
Cultivated a supportive work environment by providing clear communication channels and encouraging open feedback from team members.
Conducted regular performance reviews, fostering a culture of continuous improvement among the sales team.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Directed sales support staff in administrative tasks to help sales reps close deals.
Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
Provided exceptional customer service, resulting in a high rate of repeat business and referrals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Mentored junior sales team members, improving overall team performance and productivity.
Built strong rapport with clients, leading to increased customer retention and satisfaction.
Aligned area sales objectives with broader organizational goals which contributed significantly towards achieving annual revenue targets.
Marketing & PR Executive
Hilton Hotels Worldwide
09.2012 - 01.2014
Forged strong media relationships to further public relations goals.
Boosted engagement on social media platforms through the creation of compelling content and targeted ad campaigns.
Increased brand awareness through development and implementation of successful public relations campaigns.
Conducted thorough research to identify industry trends, enabling clients to stay ahead of competitors.
Coordinated press releases and handled press inquiries for Hilton Hotels Doha.
Wrote engaging and successful press releases to control information and public opinion.
Identified metrics to measure and evaluate effectiveness of public relations campaigns and initiatives.
Executed social media plans to create cohesive online presence.
Sales Associate
SODIC
01.2010 - 03.2012
Conducted regular competitor analysis to stay informed about market trends, adjusting pricing strategies accordingly for optimal results.
Researched demographics of local homeowners to identify target consumers.
Valued residential real estate investment opportunities to determine property values.
Facilitated community engagement initiatives, fostering positive relationships with local residents and businesses.
Business Development Manager
Inhouse Coffee Corporation
05.2007 - 01.2010
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Expanded franchise network by identifying and securing new business opportunities.
Developed comprehensive franchise strategies for increased brand awareness and market penetration.
Enhanced franchisee satisfaction with regular communication, support, and training resources.
Conducted extensive market research for targeted growth and strategic planning.
Implemented standardized operating procedures for improved operational efficiency across all franchises.
Successfully launched new franchises through comprehensive training programs, site selection assistance, and pre-opening support services.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Implemented systems and procedures to increase sales.
Sales Associate
Christofle Silver
04.2004 - 09.2006
Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Engaged with customers to build rapport and loyalty.
Built relationships with customers to encourage repeat business.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Built customer loyalty and retention by delivering excellent shopping experiences.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Prepared merchandise for sales floor by pricing or tagging.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Managed returns, exchanges and refunds in accordance with store policy.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Restaurant Waiter
Reuben's Deli
05.2003 - 01.2005
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Maintained clean and organized dining areas for optimal guest experience.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Assisted in training new waitstaff members, contributing to a cohesive team environment.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
Addressed guest concerns promptly and professionally, fostering a positive dining atmosphere.
Developed strong rapport with regular customers, encouraging repeat visits and loyalty to the establishment.
Adhered to company guidelines and safety protocols for proper food handling and presentation.
Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
No Degree - Social Sciences
Dawson College
Montreal, Qc
06.2001
High School Diploma -
The Study
Westmount, QC
06.1999
Skills
Sales Presentations
Client Base Retention
Sales strategy development
Market intelligence
Sales coordination
Empowers high-performing sales teams
Sales process
Analytical problem solver
Product Knowledge
CRM Software
Verbal and written communication
Goals and performance
Client Relationship Management
Time Management
Sales expertise
Positive and upbeat
Sales Coaching
Languages
English
Native or Bilingual
French
Professional Working
Arabic
Professional Working
Timeline
Sales Manager
Metropolitan Properties
02.2023 - 09.2023
Senior Sales Manager
First Choice Properties
04.2020 - 02.2023
Real Estate Broker
Provis
01.2019 - 02.2020
Area Sales Director
Fam Properties
09.2015 - 12.2019
Marketing & PR Executive
Hilton Hotels Worldwide
09.2012 - 01.2014
Sales Associate
SODIC
01.2010 - 03.2012
Business Development Manager
Inhouse Coffee Corporation
05.2007 - 01.2010
Sales Associate
Christofle Silver
04.2004 - 09.2006
Restaurant Waiter
Reuben's Deli
05.2003 - 01.2005
No Degree - Social Sciences
Dawson College
High School Diploma -
The Study
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