Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Sales Manager
TCC Canada
10.2023 - 02.2024
Met with clients, delivering presentations, and educating on product and service features and offerings.
Resolved customer issues quickly to close deals and boost client satisfaction.
Analyzed market trends to identify new business opportunities.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Business Account Manager
Five Star Building Services
08.2021 - 08.2022
Prepared sales presentations for clients showing success and credibility of services
Brought in new accounts through successful networking strategies and promotional approaches
Built relationships with customers and community to establish long-term business growth while managing accounts to retain existing relationships and grow share of business
Enhanced profitability by developing pipelines utilizing marketing and sales strategies
Used Pipedrive to handle current portfolio and prospective leads.
Business Development Team Lead
Wayfair
08.2021 - 08.2022
Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones
Created reports and presentations detailing business development activities
Developed and led a team of 6+ Business development agents, coaching them to deliver an exceptional sales experience for Wayfair Professional customers
Collected data and performed customer needs analysis
Collaborated with sales and marketing departments to support project rollout
Onboarded new employees with training and new hire documentation.
Business Account Manager
Wayfair
09.2020 - 08.2021
Passionate and determined Manager with experience leading people in a sales environment
Currently responsible for managing a number of direct reports across multiple different functions
Adaptable & curious with a strong growth mindset allowing me to learn at every opportunity that I encounter
Comfortable leading through uncertainty and change with the ability to challenging decisions with the best interests of the business in mind
Hold and upkeep strongly developed written and communication skills.
Sales and Marketing Executive
Maldron Hotel
07.2018 - 09.2020
Sourced advertising opportunities to place adverts in press and social media in key target areas
Actively selling and marketing the services and facilities of Maldron Hotel Sandy Road
Maximizing revenue from all market segments - Cold calls, Warm calls and Face to face sales calls
Identify and develop key corporate, leisure and conference accounts
Ensure all social media accounts are regularly updated and in line with brand standard while also managing the hotel website
Prepare and present monthly reports outlining progress and targets in all key market segments to directors.
Customer Service Representative | Customer Service at TCC Call Center (Tunisia)Customer Service Representative | Customer Service at TCC Call Center (Tunisia)