Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Louise Silvestre

Calgary,AB

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Seasonal Sales Associate

Rona Home And Garden
04.2023 - 08.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about garden supplies, plants and plant care.

Childcare Provider

Nannying
04.2016 - 08.2023
    • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
    • Worked with parents one-on-one to address individual needs of children in care.
    • Prepared nutritious meals and snacks for children to maintain balanced diets.

Guest Experience Leader

McDonald's Fast Food Restaurant
06.2020 - 06.2022
  • Played an active role in resolving guest complaints, leading to increased satisfaction scores and positive feedback from guests.
  • Contributed to revenue growth by upselling additional amenities or services when appropriate during guest interactions.
  • Trained new team members on best practices in delivering outstanding customer service in a fast-paced environment.

Front End Cashier

Real Canadian Superstore
03.2021 - 09.2021
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.

Education

Bachelor of Arts - Early Childhood Education

York University
Toronto, ON
05.2027

High School Diploma -

Archbishop M.C. O'Neill High School
Regina, SK
06.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Guest Engagement

Certification

  • ProServe Liquor Staff Training - [May 2029]
  • Standard First Aid and CPR Certification- [July 2025]
  • Class G Driver's License
  • Babysitting Course Certification

Timeline

Seasonal Sales Associate

Rona Home And Garden
04.2023 - 08.2023

Front End Cashier

Real Canadian Superstore
03.2021 - 09.2021

Guest Experience Leader

McDonald's Fast Food Restaurant
06.2020 - 06.2022

Childcare Provider

Nannying
04.2016 - 08.2023

Bachelor of Arts - Early Childhood Education

York University

High School Diploma -

Archbishop M.C. O'Neill High School
Louise Silvestre