Louise Hopkins
Bella Coola,BC
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory processes at Bella Coola Pharmacy. Demonstrated expertise in cash management and exceptional telephone etiquette. Excelled in reducing data entry errors and fostering strong client relationships, contributing to improved operational efficiency. Skilled in multitasking and maintaining confidentiality, with a knack for organizing significant events and handling sensitive information.
Overview
9
9
years of professional experience
Work History
Pharmacy Inventory Clerk
Bella Coola Pharmacy
07.2023 - Current
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Receptionist
Central Coast Regional District
09.2022 - 02.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- took water samples
- helped with the local election
Administrative Assistant
Wuikinuxv Kitasoo Nuxalk Tribal Council
08.2015 - 09.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Arranged meetings with chief and council
- Organized the annual AGM's for the 3 Nations
Education
No Degree - Administrative Assistant
Sprott Shaw Community College
Courtenay07.2011
Skills
- Telephone Etiquette
- Customer Satisfaction
- Cash Handling
- Cash Management
Timeline
Pharmacy Inventory Clerk
Bella Coola Pharmacy
07.2023 - Current
Receptionist
Central Coast Regional District
09.2022 - 02.2024
Administrative Assistant
Wuikinuxv Kitasoo Nuxalk Tribal Council
08.2015 - 09.2022
No Degree - Administrative Assistant
Sprott Shaw Community College
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