Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Hall of Fame Realtor
Interests
Timeline
Generic
Louise Hendriks

Louise Hendriks

Coquitlam,BC

Summary

Dynamic sales person with a proven track record in client relationship management, resulting in increased client engagement and successful negotiations.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Residential Realtor

RE/MAX
02.2007 - 04.2025
  • Proactively pursued expired listings to acquire new clients by using an innovative campaign.
  • Created long-term committed relationships with clients, based on trust and mutual respect.
  • Educated clients about local neighborhoods, schools, amenities, and community features relevant to their housing search criteria.
  • Assisted first-time homebuyers in navigating the complexities of the purchasing process, resulting in a smooth transaction experience.
  • Advised and informed prospective clients on current market activities and conditions.
  • Ensured timely completion of necessary paperwork, coordinating with various parties throughout transactions for seamless progress towards closing dates.
  • Increased client satisfaction by providing exceptional customer service and addressing their specific needs in finding residential properties.
  • Developed strong relationships with lenders, inspectors, and appraisers to streamline the home buying process for clients.
  • Built credibility within the local real estate community through consistent professionalism and ethical practices when working alongside fellow agents.
  • Negotiated favorable contract terms for clients, resulting in successful transactions and positive outcomes for both buyers and sellers.
  • Conducted thorough market analysis to determine accurate property values and recommended appropriate listing prices for sellers.
  • Provided personalized guidance during property negotiations, ensuring optimal results for clients involved in bidding wars or competitive situations.
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
  • Leveraged expertise in digital marketing to effectively promote listings on social media and targeted online platforms, driving increased visibility and interest.

Jeweller

Fifth Avenue Collection
11.2000 - 01.2007
  • Determined clients personal style and chose pieces that suited them.
  • Asked open-ended questions to determine exactly what customers wanted.
  • Overcoming objections for a favourable conclusion.
  • Built and trained a network of 30 jewellers to cover more territory.
  • Participated in ongoing professional development opportunities to stay current on industry trends.
  • Increased sales revenue by providing personalized consultations and recommending suitable products.
  • Resolved customer complaints promptly and professionally, preserving brand reputation and fostering loyalty among clients.


Owner of Full Service Advertising Agency

Lineage Design Consulting Ltd.
01.1991 - 09.2000
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
  • Interacted well with customers to build connections and nurture relationships.

Owner of Full Service Advertising Agency

Archetype Design Consulting Ltd.
05.1989 - 09.1991
  • Proactively targeted and enrolled new clients such as: Placer Dome, The Vancouver Museum & Aquarium, Joe Fortez, The Vancouver School Board and many Vancouver Stock Exchange companies.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.

Education

Degree in Communication & Design - Graphic Design

Ontario College of Art
06-1989

Grade 13 Diploma -

Leaside High School
06-1983

High School Diploma -

North Toronto Collegiate Institute
06-1982

Skills

  • Sales ability
  • Customer satisfaction
  • Relationship building
  • Client relations
  • Client relationship management
  • Conflict resolution
  • Professionalism
  • Excellent communication
  • Multitasking abilities
  • Reliability
  • Problem-solving
  • Attention to detail

Languages

English

Affiliations

  • BNI - Business Networking International

Certification

  • Licensed residental realtor 2007-2025

Hall of Fame Realtor

A Hall of Fame Realtor has achieved over a million in sales commissions.

Interests

  • Participating in fundraising events to support local charities, schools, or community projects
  • Fundraising Events
  • Live music
  • Painting
  • Art exhibits
  • Sailing
  • Camping
  • Hiking
  • Gourmet cooking

Timeline

Residential Realtor

RE/MAX
02.2007 - 04.2025

Jeweller

Fifth Avenue Collection
11.2000 - 01.2007

Owner of Full Service Advertising Agency

Lineage Design Consulting Ltd.
01.1991 - 09.2000

Owner of Full Service Advertising Agency

Archetype Design Consulting Ltd.
05.1989 - 09.1991

Degree in Communication & Design - Graphic Design

Ontario College of Art

Grade 13 Diploma -

Leaside High School

High School Diploma -

North Toronto Collegiate Institute

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Louise Hendriks