Louise Fan
Burnaby,BC
Summary
Dynamic professional with a proven track record at Shoppers Drug Mart Pharmacy, excelling in medication management and customer service. Skilled in social media marketing and team management, I enhance operational efficiency and foster positive community engagement. Committed to inclusivity and sportsmanship, I motivate individuals to achieve their personal and team goals.
Overview
2
2
years of professional experience
Work History
Online Retailer
Online Stores
10.2025 - Current
- Adapted quickly to new software tools, improving workflow efficiency in daily operations.
- Analyzed sales data to identify trends and optimize pricing strategies, maximizing profitability without sacrificing customer satisfaction.
- Utilized social media platforms to engage with customers and promote new products, driving brand awareness within target demographics.
- Processed online orders efficiently to ensure timely fulfillment and customer satisfaction.
- Managed inventory levels, maintaining accurate stock counts and minimizing discrepancies.
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Created clear, precise and properly detailed product and service information on company website.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
08.2025 - 09.2025
- Assisted pharmacists in preparing and dispensing medications accurately.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Processed prescription orders using pharmacy management software efficiently.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
- Assisted pharmacists in preparing complex medication compounds, adhering to precise formulations.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Assisted pharmacy staff with preparing medications and filling orders.
Table Tennis Coach
Richmond Olympic Oval
11.2024 - 08.2025
- Developed and implemented training drills to enhance players' skills and techniques.
- Assisted in organizing and conducting table tennis clinics for various skill levels.
- Monitored player progress, providing constructive feedback to improve performance.
- Coordinated practice schedules to maximize facility usage and player engagement.
- Engaged with parents and players, fostering a positive community atmosphere.
- Boosted player motivation with engaging coaching techniques, resulting in a positive team culture.
- Secured sponsorships from local businesses to fund team uniforms and tournament entry fees.
- Maintained high standards of sportsmanship by enforcing proper etiquette during practices and matches.
- Assisted players in achieving personal goals through targeted skill development, leading to improved match results.
- Adapted coaching methods to accommodate athletes with varying skill levels and learning styles, ensuring inclusive training sessions.
- Explained and demonstrated basic tennis techniques to team members.
- Challenged athletes by consistently using positive reinforcement and gentle criticism.
Summer Table Tennis Girls Camp Coach
Table Tennis Canada
07.2025 - 07.2025
- Facilitated daily activities and skill-building exercises for campers, enhancing teamwork and communication skills.
- Monitored camper safety and well-being, ensuring adherence to policies and procedures during all activities.
- Provided constructive feedback to campers, encouraging growth and self-confidence in various skills.
- Collaborated with fellow coaches to create inclusive activities that catered to diverse camper abilities.
- Led groups of children safely through variety of camp activities.
- Established a positive camp culture by enforcing rules fairly, consistently, and respectfully.
- Boosted camper morale with engaging evening programs like talent shows or themed events.
- Promoted physical fitness by leading daily warm-ups, stretches, and cooldowns during sporting events.
- Supported camper success with individualized attention, adapting activities to meet diverse needs and abilities.
- Motivated athletes to become stronger, more agile, and more effective through training habits and proper nutrition.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Developed relationships with clients to provide ongoing support and encouragement.
- Offered constructive feedback to clients to help reach goals.
- Utilized various coaching models and techniques to maximize client success.
Pharmacy Assistant Volunteer
Shoppers Drug Mart Pharmacy
11.2024 - 12.2024
- Assisted pharmacists with prescription dispensing and medication management.
- Contributed to a clean and safe environment by adhering to strict hygiene protocols and promptly addressing any potential hazards.
- Improved pharmacy efficiency by accurately labeling and organizing medication, streamlining the prescription-filling process.
- Maintained inventory accuracy through regular stock checks and organization.
- Supported team in implementing safety protocols and maintaining a clean workspace.
- Coordinated with pharmacy staff to streamline workflow during busy periods.
- Adapted quickly to new procedures, contributing to improved operational efficiency.
- Provided customer service by addressing inquiries and resolving issues efficiently.
- Participated in training sessions to enhance pharmaceutical knowledge and skills.
Charity Club Volunteer
Vancouver Fraser Lions Club
05.2023 - 05.2023
- Collaborated with team members to coordinate volunteer activities and streamline operations.
- Provided logistical support during fundraising events, ensuring smooth execution of all tasks.
- Engaged with community members to promote awareness of club activities and services offered.
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Represented organization positively and professionally while providing community with much-needed services.
Education
High School Diploma -
Burnaby North Secondary School
Burnaby, BC06-2026
Skills
- Payment processing/Website management
- Social media marketing
- Data entry and Document filing
- Supply management and Prescription verification
- Team management
- Child development and parent interaction
- Sports psychology and coaching
- Strategic game and activity planning
- Personal and team motivation
- Role modeling
- Inclusivity awareness
- Sportsmanship and fairness promotion
- Medication compounding and Labeling accuracy
Accomplishments
- U13G Canadian Table Tennis National Team player
- U15G Canadian Table Tennis National Team player
- U11, U13, U15, U17, U19 Team BC Table Tennis player (2018-2025)
- U13G Singles 2021 Canadian Championships Runner-Up
- U19G Teams 2022 Canadian Championships Silver Medal
- U19G Teams 2024 Canadian Championships Silver Medal
- U19G Teams 2025 Canadian Championships Silver Medal
- U17 and U19 Canadian Team Representative at 2024 WTT Youth Contender located in Pleasantville, USA
- 2023 Canada Winter Games Team BC
- 2023 Canada Winter Games Table Tennis Women's Teams and Doubles Bronze Medal
- Burnaby North Secondary School Senior Girls Table Tennis Team Captain from Grade 8-12
- Burnaby North Secondary School Senior Girls Table Tennis Team MVP and All-Star from Grade 8-11
BC Table Tennis Provincials:
- Girls Team Champion 2023, 2024, 2025
- Girls Doubles Silver Medal 2022, 2023, 2025
- Girls Doubles Gold Medal 2024
- Mixed Doubles Silver Medal 2022-2025
- Girls Singles Bronze Medal 2022-2025
- Many other rated singles, teams, and age group achievements (U11–U19, Open singles for all ages), consistently placing in the top two and earning certificates for excellence across Canada and USA.
- RCM Level 8 Repertoire and Theory
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
French
Limited Working
Interests
- Gym Workouts
- Individual and Team Sports
- Skating, Skiing
- Music, Dance, Fashion
- Entrepreneurship, leadership, mentorship
- Helping others navigate challenges
- Travel, exploring cultures and foods, meeting new people, and learning from their experiences
- Spending quality time with family and friends, reflecting on human connections (sonder), and personal growth
Extracurricular activities
- Table Tennis
- Fitness Training
- Dancing
- Piano
- Volunteering/Work Experience
- Coaching
- Mentorship
- Online Business
Timeline
Online Retailer
Online Stores
10.2025 - Current
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
08.2025 - 09.2025
Summer Table Tennis Girls Camp Coach
Table Tennis Canada
07.2025 - 07.2025
Table Tennis Coach
Richmond Olympic Oval
11.2024 - 08.2025
Pharmacy Assistant Volunteer
Shoppers Drug Mart Pharmacy
11.2024 - 12.2024
Charity Club Volunteer
Vancouver Fraser Lions Club
05.2023 - 05.2023
High School Diploma -
Burnaby North Secondary School