Detail-oriented professional with strong administrative support skills. Proven ability to manage patient records and coordinate schedules, ensuring efficiency and confidentiality in a fast-paced environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Optometric Assistant/Receptionist
Family Optical
Bolton, Ontario
12.2024 - 04.2025
Assisted with patient check-in and scheduling appointments efficiently.
Processed patient records and maintained confidentiality of information.
Prepared examination rooms and ensured availability of necessary equipment.
Provided administrative support to the optometrist including filing paperwork, answering phones and scheduling follow-up appointments.
Prepared exam rooms by stocking them with necessary supplies before each patient visit.
Ordered supplies needed for optical services and kept track of inventory levels.
Assisted with visual field testing & tonometry
Input and submit insurance benefit claims accurately
Assist with referrals to specialist and follow-up as needed
Schedule Coordinator
Maple Terrazzo Marble & Tile
Bolton, Ontario
12.2023 - 10.2024
Calling & qualifying customers to book template & installation appointments
Communicate with customers in a clear and helpful manner to assist them in their planning for templating.
Knowledge of geographic areas
Scheduling of repairs with technician
Organize work in an efficient manner
Access customers' needs and provide solutions where needed.
Develop and build positive relationships
Proficient in Microsoft Word & CRM software
Administrative Assistant/ Procurement Specialist
Cambria Design Build
Bolton, Ontario
02.2019 - 10.2023
Provided administrative support for Plant Manager and complete Fab Shop
Procurement of all supplies and equipment for Fab-Shop
Handled correspondence, including emails and phone calls, with professionalism.
Provided customer service by addressing inquiries and resolving issues promptly.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Maintained office supplies inventory by checking stock to determine inventory level.
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Proficient in Microsoft and Oracle Software
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Handled incoming calls and directed callers to appropriate department or employee.
Leasing Adminstrator
Summit Ford
Toronto, Ontario
05.2015 - 02.2018
Data entry of lease and finance credit applications to lenders
Prepare all legal paperwork for leasing and finance customers
Licence of vehicles
Enter inventory into Reynolds & Reynolds System
Accounts receivable follow-up and reconciliation of customers accounts