Summary
Overview
Work History
Education
Skills
Awards
Training
Timeline
Generic

Louisa Ananiadis

Richmond,ON

Summary

  • Program Officer, with extensive experience in dealing with a variety of Service Canada programs.
  • Planning, developing, analyzing, and implementing policies, programs and services.
  • Providing strategic advice and recommendations to senior management on program improvements and planning activities.
  • Action Management and Negotiation Skills on Skills Link Program.
  • Implementation on innovative ideas on improving service on the New Horizons For Senior’s Program.

Overview

25
25
years of professional experience

Work History

Programs Officer

SERVICE CANADA, EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
01.2004 - Current
  • Consult and advise on the New Horizons Seniors Program, Youth Employment Strategic Services on application, proposal and action plan development
  • Assess applications and recommend funding and approve program financial support
  • Negotiate agreements and monitor, analyze and evaluate the effectiveness of agreement activities and ensure employer understanding of financial support, and record project and participant outcomes
  • A/Business Expertise Consultant on Skills Link, Career Focus and Opportunities Fund Programs
  • A/Business Expertise Advisor on Skills Link, Career Focus and Opportunities Fund Programs
  • Presented training regionally on opportunities fund program and recommendation report for skills link program
  • Assess, consult, negotiate, and recommend contract agreements on Skills Link
  • Conduct financial monitoring and perform closeout activities
  • Explain program legislation, and policies to sponsors, clients and organizations
  • Assess project and client outcomes
  • Explain the accountabilities and reporting requirements requirement for Service Canada to ensure that funds spent within project parameters
  • Analyze financial information and document the circumstances giving rise to overpayments or underpayments

Data Collection Supervisor

STATISTICS CANADA
01.2000 - 01.2005
  • Managed5 regional areas, and65 employees in the Statistics Survey Section, for Computer Assistant Personal Interviewing (CAPI), and managed80 employees in the Computer Assistant Telephone Interviewing, (CATI) of the Toronto office
  • Managed and coordinated of ongoing recruiting and hiring requirements of field Senior Interviewer and Interviewer staff for special projects of the Ontario Region
  • Achieved the required response rates and data quality targets for all project assignments
  • Provided updates and summaries on survey progress to all levels of staff and Head Office
  • Provided detailed cost estimates on special field projects
  • Monitored cost and progress to achieve the benchmarks and completed surveys within budget
  • Analyzed cost per unit, to identify issues and provide corrective action
  • Determined staffing requirements for upcoming surveys
  • Scheduled regular conference calls and meetings with Senior Interviewers and support staff
  • Provided functional guidance to the clerical, technical, pay and benefit staff
  • Respond to promote respondent participation in surveys
  • Organized and trained staff and management on a variety of Statistical Survey’s
  • Contributed and implemented the re-organization of Senior Interviewer and Project Supervisor geographical assignment areas for statistical surveys
  • Co-chaired the competition supervisor process
  • Developed and implemented training for new employees
  • Monitored and evaluated employee’s performance on an ongoing basis
  • Advised the Regional Manager on staff relations issues and staffing
  • Applied corrective action on staff relation issues, and recommended training and development of staff
  • Monitored assigned work of all staff and made changes based on upcoming workloads as required

Education

Human Resources Management Post-Diploma Certificate -

Seneca College
01.1998

Bachelor of Arts - Psychology

York University
North York, Ontario
01.1996

Skills

  • Budgeting and financial management
  • Analytical thinking & Innovation
  • Research and analysis
  • Monitoring and evaluation
  • Training and facilitation
  • Documentation skills
  • Strategic planning

Awards

Service Excellence Director’s Award – May16,2023, Deputy Minister’s Award – December24,2020

Training

  • Presentation Skills Certificate
  • Briefing Notes Certificate
  • Occupational Health and Safety Training Certificate. Building Inspection Training.

Timeline

Programs Officer

SERVICE CANADA, EMPLOYMENT AND SOCIAL DEVELOPMENT CANADA
01.2004 - Current

Data Collection Supervisor

STATISTICS CANADA
01.2000 - 01.2005

Bachelor of Arts - Psychology

York University

Human Resources Management Post-Diploma Certificate -

Seneca College
Louisa Ananiadis