Louis Ramos
Phelan
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Really hard worker who always manages to get my work done no matter what.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Retail Sales Associate
Floor and Decor
Rancho Cucamonga
05.2025 - 09.2025
- Assisted customers in product selection and provided knowledgeable recommendations.
- Maintained organized merchandise displays to enhance shopping experience.
- Processed customer transactions accurately and efficiently at checkout.
- Collaborated with team members to ensure store cleanliness and organization.
- Operate a stand up forklift to pull orders down or to build them.
Assistant Manager
Seventh veil
Hollywood
10.2022 - 03.2025
- Assisted in managing daily operations of upscale boutique.
- Coordinated team schedules and delegated tasks effectively.
- Trained new staff on customer service standards and store policies.
- Collaborated with management to implement promotional strategies successfully.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Ensured compliance with safety regulations and company policies.
- Resolved conflicts between team members in an effective manner.
Quality Control Inspector
FabFitFun
Chino
05.2021 - 08.2022
- Inspected products for quality and compliance with company standards.
- Conducted regular audits of production processes to ensure adherence to protocols.
- Collaborated with production teams to identify and resolve quality issues promptly.
- Documented inspection results and maintained accurate quality records.
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
Cashier
Ono Hawaiian BBQ
Chino
09.2020 - 09.2021
- Processed customer transactions accurately and efficiently at Ono Hawaiian BBQ.
- Maintained cleanliness and organization of the cashier area during shifts.
- Assisted customers with menu selections and answered product-related questions.
- Handled cash, credit, and gift card transactions while ensuring security protocols.
- Monitored inventory levels at the register, reporting shortages to management promptly.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Nogales High School
La Puente, CASkills
- Customer service
- Visual merchandising
- Cash handling
- Sales techniques
- Team collaboration
- Inventory management
- Staff training
- Conflict resolution
- Problem solving
- Time management
- Flexible schedule
- Truck unloading
- Store opening and closing
- Barcode scanning
- Retail sales
- Stocking and receiving
- Data entry
- Money handling
Languages
Spanish
Professional
Affiliations
- College football player
References
References available upon request.
Timeline
Retail Sales Associate
Floor and Decor
05.2025 - 09.2025
Assistant Manager
Seventh veil
10.2022 - 03.2025
Quality Control Inspector
FabFitFun
05.2021 - 08.2022
Cashier
Ono Hawaiian BBQ
09.2020 - 09.2021
Nogales High School