Summary
Overview
Work History
Skills
Timeline
Generic

Louis Nagtzaam

Arthur,ON

Summary

Dynamic Operations Manager with a proven track record at Willy's Trucking, excelling in employee training and budget management. Adept at fostering team collaboration and enhancing performance, I successfully secured a new customer base while streamlining payroll processes. Committed to driving operational excellence and delivering exceptional customer service.

Overview

41
41
years of professional experience

Work History

Operation Manager

Willy's Trucking
Edmonton, Alberta
01.2023 - 11.2023
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Hire and retain employees.
  • Payroll and budget operations.
  • Meet and secure a new customer base.
  • Progress reports for employees.

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Office Assistant

Manitoulin Transport
Cambridge, Ontario
04.1994 - 09.2013
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Payroll
  • Accounts receivable.
  • Dispatcher.
  • Accident investigation.
  • Hold staff meetings.

Transport Driver

Millcreek Motor Freight
Cambridge, Ontario
06.1992 - 04.1993
  • Confirmed customer signatures upon completion of deliveries.
  • Reported any incidents or accidents to management immediately.
  • Supervised loading and unloading of products.

Transport Owner

Self Employed
Kitchener, Ontario
05.1990 - 06.1992
  • Conducted performance reviews for employees on a regular basis.
  • Operate two units driving coast to coast.
  • Keep a record for the Ministry of Transport.

Transport Driver

Maple Lodge Farms
Norval, Ontario
10.1982 - 04.1990
  • Confirmed customer signatures upon completion of deliveries.
  • Reported any incidents or accidents to management immediately.
  • Supervised loading and unloading of products.
  • Drover all over Ontario.

Skills

  • Payroll administration
  • Accounts receivable
  • Customer service
  • Data entry
  • Office management
  • Microsoft Office
  • Team building
  • Employee training
  • Performance evaluation
  • Problem solving
  • Time management
  • Budget management
  • Conflict resolution
  • Effective communication
  • Leadership development
  • Performance improvement
  • Meeting coordination
  • Office administration
  • Client interaction
  • Claims appeal procedures
  • Dedicated team player
  • Expense reporting
  • Scheduling meetings
  • Payroll processing
  • Prioritizing work

Timeline

Operation Manager

Willy's Trucking
01.2023 - 11.2023

Office Assistant

Manitoulin Transport
04.1994 - 09.2013

Transport Driver

Millcreek Motor Freight
06.1992 - 04.1993

Transport Owner

Self Employed
05.1990 - 06.1992

Transport Driver

Maple Lodge Farms
10.1982 - 04.1990
Louis Nagtzaam