Louis Montaino
Irvine
Summary
Productive Loan Officer with 20 years experience in the mortgage industry. Skilled in loan origination,telemarketing,database management and relationship building. I consistently delivered exceptional customer service, resulting in higher amounts of fundings, client satisfaction and a robust referral network.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Loan Officer
E Mortgage Capital
09.2023 - Current
- Successfully funded 5 to 7 loan per month
- Manage a book of business of roughly 1000 previous clients obtained over the last 15 years
- Assist clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Make at least 100 outbound calls per day to potential clients.
- Network with realtors and home builders throughout the country
- Deliver exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals without pressuring them.
- Have obtained many positive reviews over multiple social media platforms
- Skilled in operating different CRMS to enhance marketing.
Loan Officer
Americas Moneyline
11.2011 - 08.2023
- Funded 10 to 15 loans per month on average
- Was a top 3 producer in the company for 11 years
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Developed strong partnerships with real estate agents, generating a consistent pipeline of referrals and new business opportunities.
- Implemented new loan origination software, increasing processing efficiency and accuracy.
- Boosted loan approval rates by meticulously evaluating applicants' financial information and advising on improvement strategies.
Education
Bachelor of Science - Banking And Finance
St. John's University
Queens, NY05-1993
Skills
- Credit repair
- Strong knowledge of the financial markets from my experience as a stock broker and finance degree
Certification
- [Area of certification] Training - [Timeframe]
Affiliations
- Orange County Association of Realtors
OCAR
I attend mixers held by the organization to network and build relationships with buyers agents needing help with purchase loans.
Timeline
Loan Officer
E Mortgage Capital
09.2023 - Current
Loan Officer
Americas Moneyline
11.2011 - 08.2023
Bachelor of Science - Banking And Finance
St. John's University
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