Overview
Work History
Education
Skills
Certification
Timeline
Generic

Louis Lares

Rowland Heights

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Coordinator II

Eastern Los Angeles Regional Center
08.2023 - Current
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
  • Assessed customer needs and developed solutions to meet needs.
  • Communicated with clients and service providers to provide updates on work progress.

Field/Recreational Lead

Cherokee Federal
07.2021 - 10.2021
  • Managed a team of six members through daily cirrocumulus planning.
  • Organized indoor and outdoor activities with the collaboration of youth care workers.
  • Managed lunch schedules and staff rotation on daily activities.
  • Supervised three to four activities and assigned team members to implement daily tasks.

Special Education Teacher

Catapult Learning
08.2020 - 07.2021
  • Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
  • Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
  • Taught students across multiple classifications and degrees of special needs.
  • Managed a staff of seven one to one aides.
  • Collaborated with case managers, parents, and outside services to meet students needs.

Crisis Counselor

Crisis Response Project
10.2017 - 07.2020
  • Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.
  • Evaluated risk to client or others by gathering information and conducting assessments.
  • Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
  • Conversed with individuals in crisis which called or texted hotline for assistance.
  • Updated Service Coordinators on each interaction with their consumers.

Education

Bachelor of Science - Business

Cal Poly Pomona
Pomona, CA
2016

Skills

  • Bilingual in Spanish
  • Excellent communication and written skills
  • Proficiency in Microsoft Office, data keeping, and Google drawing
  • CPI and CRP certified

Certification

  • Completed the CBEST exam with a passing score.

Timeline

Service Coordinator II

Eastern Los Angeles Regional Center
08.2023 - Current

Field/Recreational Lead

Cherokee Federal
07.2021 - 10.2021

Special Education Teacher

Catapult Learning
08.2020 - 07.2021

Crisis Counselor

Crisis Response Project
10.2017 - 07.2020

Bachelor of Science - Business

Cal Poly Pomona

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Louis Lares