Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Server
Louis Gross

Louis Gross

Nelson,BC

Summary

Hospitality Expert with nearly a decade of experience, demonstrating exceptional customer service and adaptability in all situations. Known for attention to detail, strong interpersonal skills, creating guest satisfaction and team efficiency. Aspires to leverage extensive experience in hospitality to foster collaborative and welcoming environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Sage Tapas and Winebar
05.2025 - Current

Server

Kitchen Hand

Whitewater Ski Resort
01.2025 - 04.2025

Made Sandwiches, Pizza and prep work

Head Server

Hotel Rote Wand
12.2023 - 10.2024

Head server, Event set up, Staff training

Self Employed

Fulda, Germany
06.2022 - 11.2023

Event set up for large business exhibitions and festivals

Server

Hotel Rupertus
07.2020 - 05.2022

Server and Staff training

Apprenticeship

Hotel Erlebach
05.2017 - 06.2020

Server, Front Desk and Kitchen assistant

Education

High School Diploma -

Handelsschule Herrmann
Fulda, Germany
05.2012

Skills

    Service Excellence

    Guest Satisfaction

    Interpersonal Skills

    Team Work

    Wine Expertise

    Adaptability

    Attention to Detail

    Focus

    Flow and Fun

Languages

English
Full Professional
German
Native or Bilingual

Certification

BC Serving it Right 2025

Junior Sommelier 2021

Timeline

Server

Sage Tapas and Winebar
05.2025 - Current

Kitchen Hand

Whitewater Ski Resort
01.2025 - 04.2025

Head Server

Hotel Rote Wand
12.2023 - 10.2024

Self Employed

Fulda, Germany
06.2022 - 11.2023

Server

Hotel Rupertus
07.2020 - 05.2022

Apprenticeship

Hotel Erlebach
05.2017 - 06.2020

High School Diploma -

Handelsschule Herrmann

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Louis Gross