Louis Gonzales
Visalia CA
Summary
Professional with a proven track record in high-stress environments, notably with the State of California CDCR. Excelled in emergency response and conflict resolution, significantly reducing contraband instances. Demonstrates exceptional communication skills and a commitment to safety. Skilled in first aid, showcasing a blend of hard and soft skills critical for diverse challenges.
Professional with strong background in maintaining safety and security within facilities. Skilled in crisis management, conflict resolution, and enforcing rules and regulations. Focused on collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication, with keen observational skills and strong sense of integrity.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
25
25
years of professional experience
Work History
Correctional Officer
State of California CDCR
11.2006 - 12.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Server/Head Bartender
Olive Garden Restaurant
08.2003 - 11.2006
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Diciccos of Visalia
Vittorio DiCicco
07.1999 - 11.2006
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
LIndsay High School
Lindsay CA06-1996
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
Timeline
Correctional Officer
State of California CDCR
11.2006 - 12.2024
Server/Head Bartender
Olive Garden Restaurant
08.2003 - 11.2006
Diciccos of Visalia
Vittorio DiCicco
07.1999 - 11.2006
High School Diploma -
LIndsay High School
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