LOUIS GOMEZ CHAVEZ
San Pablo
Summary
Dedicated and detail oriented logistics and operations professional with over four years of experience in customer service, leadership, dispatch operations, and transportation logistics. Experienced in coordinating drivers, managing yard operations, maintaining accurate reports, and communicating with multiple departments to ensure efficient operations. Strong teamwork, problem solving, and leadership skills developed through fast paced office and field environments.
Overview
6
6
years of professional experience
Work History
Feeder Dispatch Supervisor
UPS
01.2022 - Current
- Coordinate and dispatch drivers to assigned routes, pickups, and deliveries while ensuring on time departures and arrivals.
- Communicate daily with truck drivers, dispatch personnel, and other UPS facilities to maintain efficient transportation operations.
- Monitor driver schedules and route assignments to ensure operational goals are met.
- Complete and maintain daily operational reports with accuracy and within required deadlines.
- Verify trailer locations, load status, and yard inventory through regular yard inspections.
- Ensure all trailers, loads, and equipment are properly accounted for and positioned correctly within the yard.
- Conduct nightly yard audits, walking approximately 2.5 to 3 miles per shift while verifying trailers and operational readiness.
- Resolve operational issues and respond to changing transportation needs in a fast paced environment.
- Collaborate with management and team members to improve efficiency, safety, and communication across operations.
- Contributed to the team that won the 2024 West Zone Feeder Balance Scorecard Championship.
Assistant Manager / Cashier
Burger King
01.2020 - 01.2022
- Began employment as a Cashier and earned promotion to Assistant Manager through strong performance and leadership.
- Supervised employees during shifts and assisted with daily restaurant operations.
- Provided excellent customer service and professionally resolved customer concerns.
- Assisted with training new employees and ensuring adherence to company policies and procedures.
- Managed cash handling, register balancing, and daily transactions.
- Supported scheduling, task delegation, and team performance during busy operating periods.
- Maintained food safety, cleanliness, and operational standards.
Education
High School Diploma -
John Henry High School
Richmond, California06-2020
Skills
- Dispatch Operations
- Transportation & Logistics Coordination
- Route Planning & Driver Management
- Yard Operations
- Trailer Verification & Inventory Control
- Report Preparation & Documentation
- Team Leadership
- Customer Service
- Verbal & Written Communication
- Problem Solving
- Time Management
- Multitasking
- Safety Compliance
- Microsoft Office
- Quality checks
- Advanced communication
- Logistics expertise
Accomplishments
- Supervised team of 6 staff members.
ADDITIONAL QUALIFICATIONS
- Bilingual
- Strong teamwork and communication skills
- Experienced working with multiple departments and external facilities
- Proven leadership abilities in fast-paced operational environments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Feeder Dispatch Supervisor
UPS
01.2022 - Current
Assistant Manager / Cashier
Burger King
01.2020 - 01.2022
High School Diploma -
John Henry High School