Summary
Overview
Work History
Education
Skills
Languages
Hobbies
Timeline
Generic

Louis David

Fort McMurray,AB

Summary

Dedicated and results-driven professional with a passion for continuous learning and a commitment to efficiency and professionalism. A customer-oriented individual, I bring a track record of delivering exceptional service while maintaining a focus on understanding and exceeding customer needs. Eager to contribute my skills and adaptability to a dynamic work environment, I thrive on challenges and consistently uphold a high standard of professionalism in all aspects of my work. With a proven ability to learn quickly and a commitment to ensuring optimal performance, I am well-positioned to contribute to the success of any team.

Overview

2
2
years of professional experience

Work History

Food Expeditor/Line Cook

Montana's BBQ & Bar
06.2023 - Current
  • As a food expo able to garner lot's of customer service experience here
  • Directly interacting with customers, fulfilling customers requests, and wants
  • Quickly, professionally, and efficiently
  • Being a food expo at Montana's also required me to work in a very fast paced environment, whilst assuring top tier quality of food
  • Also partook in regular skip/takeout packaging and preparation.
  • During my second half at Montana's I worked both Line Cook and Expo on a weekly basis
  • Being trained from the ground up to become an adequate and efficient cook.

Front End Specialist

Save On Foods
05.2022 - 02.2023
  • As a Front End Specialist at Save On Foods, I honed my skills in providing exceptional customer service and ensuring smooth operations at the checkout area
  • With a strong focus on customer satisfaction, I greeted customers with a friendly and welcoming demeanor, efficiently processing their purchases and handling cash transactions accurately
  • I maintained a clean and organized front end area, ensuring the availability of necessary supplies and equipment
  • Additionally, I effectively resolved customer concerns and inquiries, going the extra mile to exceed their expectations
  • Collaborating closely with my team members, I assisted in training new cashiers, ensuring they were equipped with the necessary skills to deliver excellent service
  • My commitment to upholding company policies and my attention to detail contributed to a seamless and efficient checkout process
  • As a dedicated Front End Specialist, I played a vital role in enhancing the overall shopping experience for customers at Save On Foods.

Tim Hortons Team Member

Tim Hortons
03.2022 - 09.2022
  • At Tim Hortons, I had the privilege of working as a dedicated Team Member, contributing to the success of the restaurant through exceptional customer service and teamwork
  • With a strong focus on customer satisfaction, I consistently greeted customers with a warm and friendly attitude, promptly taking their orders and accurately preparing their food and beverages
  • I adeptly handled cash transactions, ensuring accuracy and providing exceptional service at the point of sale
  • I maintained a clean and organized work environment, following strict food safety and sanitation protocols
  • Collaborating with my team members, I effectively communicated and assisted in various tasks to ensure smooth operations and a positive work atmosphere
  • My commitment to upholding company policies and guidelines contributed to a seamless and enjoyable experience for our valued customers.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.

Grocery Clerk

Loblaw
09.2021 - 01.2022
  • As a Grocery Clerk at an Independent Grocery Store, I gained valuable experience in providing exceptional customer service and maintaining the efficient operation of the grocery department
  • I consistently demonstrated a friendly and helpful attitude while assisting customers with their inquiries, locating products, and providing recommendations
  • I efficiently restocked shelves, ensuring the availability and organization of products for customers
  • With keen attention to detail, I accurately labeled and priced items, ensuring accurate inventory control and pricing
  • I maintained a clean and organized work environment, following proper food safety and sanitation procedures
  • Collaborating with my colleagues, I effectively communicated and worked together to meet deadlines and complete tasks efficiently
  • My commitment to delivering a positive customer experience and my strong work ethic made me a valuable asset to the grocery department team.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.

Education

High school diploma -

Holy Trinity
06.2023

Skills

  • Customer Service
  • Guest Needs Assessment
  • Food Safety
  • Food Quality Standards
  • Quality Assurance
  • Upselling
  • Cash Handling
  • POS Systems

Languages

English
Native or Bilingual
Filipino
Native or Bilingual

Hobbies

Passionate about expanding my knowledge in sales and finance, I regularly indulge in reading books on sales strategies and financial management, fostering a continuous learning mindset. Additionally, I actively follow the stock market, staying informed about trends and developments to enhance my understanding of financial markets. Outside of professional pursuits, I enjoy playing basketball, which not only serves as a recreational activity but also reflects my dedication to teamwork and maintaining a healthy work-life balance.

Timeline

Food Expeditor/Line Cook

Montana's BBQ & Bar
06.2023 - Current

Front End Specialist

Save On Foods
05.2022 - 02.2023

Tim Hortons Team Member

Tim Hortons
03.2022 - 09.2022

Grocery Clerk

Loblaw
09.2021 - 01.2022

High school diploma -

Holy Trinity

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Louis David