Louie Manuba
Student
Toronto,Ontario
Summary
A reliable candidate who has an outstanding extensive record for providing exceptional client experience and public experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Hotel Services
Hotel Le Germain Maple Leaf Square
Toronto , Ontario
2019.08 - 2022.03
- Worked flexible hours across night, weekend and holiday shifts.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered services to customer locations within specific timeframes.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Handled 20-30 calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Collaborated with team members to achieve target results.
Subway Services (Summer Student Program)
Toronto Transit Commission
Toronto , Ontario
2018.05 - 2019.08
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created plans and communicated deadlines to complete projects on time.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Resolved problems, improved operations and provided exceptional service.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Increased customer satisfaction by resolving issues.
Education
High School Diploma -
Sir James Dunn Academy
St. Andrews, NB 2015.09 - 2016.06
International Bachelor of Arts - Humanities
York University
Toronto, ON 2016.09 - Current
International Bachelor of Arts - Philosophy And Languages
University of Mannhiem
Mannhiem, Germany 2019.09 - 2020.08
Skills
Client Services
Timeline
International Bachelor of Arts - Philosophy And Languages
University of Mannhiem
2019.09 - 2020.08
Hotel Services
Hotel Le Germain Maple Leaf Square
2019.08 - 2022.03
Subway Services (Summer Student Program)
Toronto Transit Commission
2018.05 - 2019.08
International Bachelor of Arts - Humanities
York University
2016.09 - Current
High School Diploma -
Sir James Dunn Academy
2015.09 - 2016.06
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