Louie Castro Jr

• Diagnosed and repaired broadband connectivity issues for residential and commercial clients.
• Installed, configured, and maintained network equipment to ensure optimal performance.
• Assisted Fiber team with home installs, drop installs and fiber restoration
• Utilized diagnostic tools to assess network performance and identify areas for improvement.
• Adhered to safety protocols and policies to reduce workplace hazards.

• Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
• Adhered to industry safety standards while working at heights, minimizing risk of accidents during installations.
• Reduced service call-backs through meticulous installation procedures and attention to detail.
• Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
• Utilized proper tools and equipment for each job, maintaining a well-organized work vehicle for efficiency purposes.

Repaired and installed gas lines for residential and commercial properties.

• Improved workplace safety by conducting regular equipment inspections and maintenance.

• Verified that all safety procedures were followed while working on utility systems.
• Responded to emergency calls for utility repairs and troubleshooting.
• Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.

• Contributed to mission success by providing timely and accurate communication support in various field environments.
• Enhanced communication systems by installing and maintaining field wire networks for efficient operations.
• Improved overall team efficiency by training and mentoring junior Field Wiremen on best practices and procedures.
• Managed inventory of communication equipment, ensuring availability of necessary resources for successful operations.
• Optimized network performance through proactive troubleshooting and repair of faulty connections, reducing service disruptions.