Lotus Junio
Vallejo,CA
Summary
Health care administrative assistant with 3+ years of experience in managing front desk operations, maintaining health information records, and providing administrative support to healthcare professionals. Proven ability to work in a fast-paced setting while ensuring good customer service.
Overview
10
10
years of professional experience
Work History
Administrative Assistant II
Davita Alvarado Park Home Training
02.2022 - Current
- Greeting patients and family members, assisting with the admission process of new patients and registering patients
- Assist in scheduling and confirming patient’s appointments
- Coordinate and manage the office's inventory of clinical and non-clinical supplies, ensuring an adequate supply is always available for patient care
- Audited medical records for required documentation and accuracy; reviewing medical records for completeness and accuracy
- Responded to client and vendor inquiries through telephone or email, providing updated and accurate information
- Assist in managing the office's budget, ensuring expenses are properly documented and accounted for
- Assist in coordinating and organizing company events and meetings
Clinic Assistant
Rogers Behavioral Health
02.2020 - 02.2022
- Greeting patients and parents, providing company policy and orientation, registering patients in the appropriate electronic system
- Assist patients in completing various forms, ex: admission paperwork, release forms
- Assist in providing general answers on insurance, admissions, and program details to patients and healthcare providers
- Maintain appropriate supplies for the clinic by communication with clinicians and faculty members
- Answering telephone inquiries and provide information or route incoming telephone calls to the appropriate person or department
- Schedule, confirm, and process appointments
- Participate fully in huddles, staff meetings, team building activities
- Assist in multiple departments such as operations, nursing, or admissions
- Perform department billing functions such as vendor bills, balance accounts receivable, and collects any copays
- Assists Admissions department, nursing, or operational tasks under the leading supervisor completing tasks effectively and on time
- Training new hires and prepping for new employee paperwork.
Activities Assistant
Vista Prado
03.2019 - 11.2019
- Assist in planning, developing, organizing, and evaluating activity programs to ensure maximum participation of all residents
- Nurturing in the maintenance of low functioning residents in behavioral 1:1 activities both in individual and group rooms
- Supported resident’s needs or preferences and voiced any concerns to the leading supervisor
- Assist with making observations and recommendations to determine what activities are of interest.
Volunteer
Alta Bates Summit Center
08.2019 - 10.2019
- Cleaned and organized outpatient gyms as needed
- Ensure that nonclinical supplies are stocked
- Assist Occupational and Physical Therapists to ensure that equipment is clean and ready for the next patient
- Demonstrate competence and medical center values-focused standards of performance.
Sales Associate and Cashier
J. Crew Factory
09.2013 - 08.2017
- Prioritized, followed through and able to accomplish multiple tasks in a timely manner
- Assisted 40+ people a day, connected with multiple people at a time, to ensure customer satisfaction, and deliver amazing service
- Utilize knowledge and skills through fit sessions to drive sales by $5,000
- Adhere to all company policies and procedures, maintaining company standards.
Education
Bachelor of Science (BS) - Health Science, Community Health
California State University – Eastbay
Hayward, CA05.2019
Associates of Science (AA) - Natural Sciences
Napa Valley College
Napa, CA05.2016
Skills
- Powerpoint
- Microsoft Excel & Outlook
- Adobe Pro
- Charting & auditing
- Appointment Scheduling
- Clerical Support
- Reporting and documentation
- Data Entry
Timeline
Administrative Assistant II
Davita Alvarado Park Home Training
02.2022 - Current
Clinic Assistant
Rogers Behavioral Health
02.2020 - 02.2022
Volunteer
Alta Bates Summit Center
08.2019 - 10.2019
Activities Assistant
Vista Prado
03.2019 - 11.2019
Sales Associate and Cashier
J. Crew Factory
09.2013 - 08.2017
Bachelor of Science (BS) - Health Science, Community Health
California State University – Eastbay
Associates of Science (AA) - Natural Sciences
Napa Valley College
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