Loshima Shongo
Kamloops,Canada
Summary
A dedicated individual with a 2+ years track record in customer service roles, with notable experience as a leader. Known for excellent problem-solving skills, innovative thinking, and effective team leadership. Exhibits a strong sense of responsibility and a keen eye for detail. Passionate about community involvement, demonstrated through extensive volunteer work and student representation roles. Multilingual and adept in public speaking, ready to leverage these skills in future roles.
Overview
5
5
years of professional experience
Work History
International Student Representative
Thompson Rivers University Student Union
Kamloops
05.2024 - Current
- Present a perspective of international students to the Board of Directors and ensure that the Board of Directors is informed with regards to international student issues and rights;
- Represent the Union on campus and in the community with respect to international student issues and rights;
- A member of the University Affairs Committee of the Union;
- Assist the University Affairs Committee with the implementation of its work.
Keynote Speaker
TRU-Equity,Diversity And Inclusion Office
Kamloops
03.2024 - 05.2024
- Content Development: Created an engaging and insightful presentation that explored the metaphorical concept of a "knapsack," symbolizing the unique set of skills, experiences, and attributes each person carries.
- Audience Engagement: Captivated and motivated audiences through dynamic storytelling, interactive elements, and practical takeaways that encouraged self-reflection and personal development.
- Presentation Delivery: Delivered the keynote at the conference receiving positive feedback for clarity, relatability, and impact.
- Customization: Tailored the message to fit the specific needs and interests of different people in the audience, ensuring relevance and resonance.
- Follow-Up Engagement: Provided follow-up resources and facilitated discussions post-presentation to deepen the impact and support continuous learning.
Housekeeping
Plaza Hotel
06.2022 - 01.2024
- Cleaning and Sanitizing
- Laundry and Linen Management
- Room Setup and Organization, made sure rooms are arranged in an orderly and aesthetically pleasing manner
- Waste Management of trash and recyclables
- Inventory and Supply Management
- Maintenance Reporting
- Helped in breakfast preparation
Student representative
TRU student's union
01.2022 - 01.2024
- Student Advocacy
- Communication and Outreach
- Policy and Governance
- Events and Programming
- Student Services Support
- Advancement and Alumni Relations
- Collaborating with university advancement teams to engage alumni and foster a sense of community between current and former students
- Campaigns and Initiatives
- Supporting or leading campaigns or initiatives aimed at improving campus life, diversity and inclusion, sustainability, or any other important student-related issues
- Conflict Resolution
- Mediating and resolving conflicts or disputes between students, faculty, and staff in a fair and impartial manner.
Receptionist
Trinity Family Clinic
02.2021 - 02.2022
- Collected room deposits, fees and payments
- Liaised with maintenance
- Welcomed each new arrival pleasantly and confirmed Appointments and identification
- Resolved service-related problems and documented actions in system
- Designed employee work schedules to address complete operational needs.
Sales representative
Mr Price
06.2019 - 09.2019
- Welcomed customers on arrival
- Assist the customer with any questions they have about the purchase they want to make
- Helped the customer with returns, refunds, and resolve common complaints
- Arranged prices in the store.
Education
LEADership Series - Student Development
Thompson River University
Kamloops, BC03.2024
B.A in Sociology minoring in Political Science -
Thompson Rivers University
Kamloops, BC01.2026
Leadership Skills -
IIMA-IIM Ahmedabad
01.2024
Sport Marketing -
Northwestern University
12.2023
Skills
- Public speaking
- Leadership
- Problem solving skills
- Written and Verbal communication
- Teamwork
- Multilingual
- Volunteering
- Innovative thinking
- Gardening and farming techniques
Languages
English
Native or Bilingual
French
Native or Bilingual
Shona
Native or Bilingual
Lingala
Native or Bilingual
Tetela
Native or Bilingual
Volunteer Experience
- Breaside park, 01/2019, Present, Volunteered to do Clean up campaigns at Breaside park
- Roosevelt Girls high school, 01/2019, Present, Took part in Clean up campaigns at Roosevelt Girls high school every first Friday of the month Volunteer
- Salvation Army Kamloops, 01/2019, Present, volunteered at Salvation Army Kamloops
- TRU student's union, 2022, 2023, Working as a member at Large at the TRU student's union
- Student caucus(trusu), 2022, 2023, Volunteered as the International affairs committee representative in the student caucus(trusu)
- Resident's council at TRU, 2022, 2023, Volunteered as the Vice- President of community involvement at the Resident's council at TRU
- Thompson Rivers university, Student representative in the hiring committee for the Manager, Gender and Sexual Diversity at Thompson Rivers university
- Thompson Rivers University, Volunteered for the community safety consultation at Thompson Rivers University
- TRU AMPHITHEATER club, 2023, 2024, Volunteering in the TRU AMPHITHEATER club as a social media manager
References
- Sierra Rae, TRUSU, s.rae@trusu, +1250-819-3042
- Vimbainashe Mugabe, Plaza hotel, mugabevimbainashe@gmail.com, +1250-879-2781
- Dr.F.N Shongo, Trinity family clinic, Shongo64@gmail.com, +263772867915
Timeline
International Student Representative
Thompson Rivers University Student Union
05.2024 - Current
Keynote Speaker
TRU-Equity,Diversity And Inclusion Office
03.2024 - 05.2024
Housekeeping
Plaza Hotel
06.2022 - 01.2024
Student representative
TRU student's union
01.2022 - 01.2024
Receptionist
Trinity Family Clinic
02.2021 - 02.2022
Sales representative
Mr Price
06.2019 - 09.2019
LEADership Series - Student Development
Thompson River University
B.A in Sociology minoring in Political Science -
Thompson Rivers University
Leadership Skills -
IIMA-IIM Ahmedabad
Sport Marketing -
Northwestern University